Brick City Capital Customer Testimonials
Customer Feedback Summary: 1. Brick City saved a deal that most other lenders turned down. Their communication is some of the best in the business. Julien H. (Account Executive) was very helpful and Valentino A (Processor) truly wanted to get us across the finish line. His hard work showed in every way, highly recommend this team!2. The Brick City team is the best I have ever worked with! The Brick City team from the top down was rock stars.
Big shout out to Tuna Gul Processor and Brendon Foster AE!3. It's crazy an entire company can stand on the shoulders of one man, but that's what it felt like with Tuna Gul. He took care of our loan files quickly, and made the process easy even though this is our first time working with him and Brick City.4. AMAZING experience working with Brick City on our 1st of many transactions. We were able to close this file in 6 business days! Julien was so knowledgeable and responsive, the whole team was transparent and ready to work. We have more in the pipeline and I'm confident we will provide the same level of service to our clients. Looking forward to a long and fruitful relationship. Thanks guys!5. Brick City Capital really took me under there wing and has been extremely professional, guidance has been top notch and very pleasing to work with there whole team is supportive and cares about what you need done, Matt and Tuna have been working with me and there a pleasure to be able to work with. A++++ all the way. You will be very satisfied choosing Brick City !
Frequently asked questions
7 questions
What do Brick City Capital clients say about the work?
Clients frequently praise the team's communication and dedication, highlighting staff like Julien H. and Tuna Gul for their responsiveness and support. Many reviewers note the team's ability to save deals that other lenders could not, showcasing their commitment to client success.
Does Brick City Capital offer loan processing services, and what do customers think about their efficiency?
Yes, they provide Residential Loan Processing, Commercial Loan Processing, and Loan Modification Processing. Customers have noted the team's quick handling of loan files, especially praising Tuna Gul for making the process smooth and efficient.
Can I get a consultation for first-time homebuyers at Brick City Capital?
Absolutely, they offer a First-time Homebuyer Consultation, along with Investment Property and Refinancing Consultations. Clients have expressed satisfaction with the guidance provided during these consultations, noting the team's expertise and support.
How does Brick City Capital handle account management?
They offer Dedicated Account Executive Services, Portfolio Management, and Client Follow-up and Support. Reviewers have commended the team's proactive approach and commitment to maintaining strong client relationships throughout the process.
What makes Brick City Capital stand out among mortgage brokers in Newark?
Clients highlight their exceptional communication, quick processing times, and dedication to client success. The team's ability to save deals that others couldn't is frequently mentioned, along with the professionalism of staff like Julien H. and Valentino A.
Does Brick City Capital provide support after closing a loan?
Yes, they include Client Follow-up and Support as part of their Account Management services. Reviewers have noted the team's ongoing commitment to client satisfaction even after the loan process is complete.