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HL Med Spa

HL Med Spa

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275 Chestnut St #3, Newark, NJ 07105, USA Get Directions
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ABOUT   Services Excellence Summary

HL Med Spa is an upscale med spa. Our medical team is led by industry-leading doctors, and our advanced treatments are designed to enhance the natural beauty of your body. We offer the finest treatments tailored to your specific needs, using award-winning products and cutting-edge technology. We focus on the belief that holistic body treatment from the outside in can offer the greatest outcomes and cause the least discomfort. HL Med Spa provides RF therapy through their INMODE center. Their head-to-toe service includes Body & Face Contouring, RF Microneedling, and RF Vaginal Rejuvenation. They also perform laser hair removal, including Alexander, Diode, and 1064 wavelengths, which encompass Fitzpatrick Skin Types, and IPL. Aesthetic treatments often include injectables, facials, and massages, as well as sclerotherapy, PRP, and other options. The wellness program starts with an MD anti-aging checkup and is linked with individual recommendations which might involve hormonal adjustment therapy, nutrition counseling, and IV infusion.

 

SUMMARY   Reviews Summary

Most comments from clients are positive, praising HL Med Spa's professional and comforting staff and outstanding services. Patients are consistently happy with their treatment, which strongly indicates the spa's high quality. In addition, HL Med Spa prides itself on client safety, as shown by their virtual consultation alternative. Several patients who were first-timers expressed feeling at ease during their services, with one person stating that Flavia was an excellent specialist, suggesting strong staff and an encouraging environment. The spa has continuous patient loyalty, with several clients who have been treated multiple times over the years. They frequently offer discounts, such as specials, to demonstrate their willingness to meet clients halfway, recognizing customer loyalty and supporting company and customer development. Employee feedback on customer service has primarily focused on the company's receptionists, with guests' experiences varying – there appear to be a few positive responses, but these are overwhelmed by negative comments. Employees have even been said to be rude on several occasions, which might have informed the receptionists' negative experiences. However, most feedback we receive from the patients is consistently positive, with the spa being one of the most recommended spa centers in the area.

 

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Pros & Cons

PROS
recommend (15)
highly recommend ... (7)
very happy (4)
best place (4)
very professiona ... (4)
excellent result ... (3)
so convenient (2)
happy with my re ... (2)
very comfortable ... (2)
high quality (2)
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Cons
disappointed (4)
very disappointe ... (2)
very disappointi ... (1)
very expensive (1)
will not be retu ... (1)
over priced (1)
stay away (1)
uncomfortable (1)
expensive (1)
felt uncomfortab ... (1)
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HL Med Spa Reviews: 102. Average Rating: 4.6

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