Great customer serviceHelpful staffAffordable pricingPolite staffLow down paymentSame day purchaseQuick approvalGood inventoryGreat dealsWorked with credit
About this business
Welcome to Dina Auto Sales, your top choice in Paterson and the surrounding areas for certified pre-owned vehicles. We are a New Jersey Used Car Dealership that offers the most affordable pre-owned cars. We have a wide variety of used cars from top brands such as Toyota, Ford Honda Hyundai Kia Chevrolet, and many more. Our #1 goal is to provide you with the quality, low-mileage used car you desire. By creating robust dealer relationships, we can procure a variety of new cars and lease returns at an incredible value. With these cost savings, we can offer massive discounts on the best quality cars of your choice. We also offer an array of financing options that will fit your needs. Our staff will help you quickly receive approval for your loan, even if you suffer from bad credit or you lack credit.
Reviews Summary
Dina's auto sales reviews focus heavily on high customer satisfaction. Multiple clients note the dealer's friendly staff and their ability to help with payment, purchase, and loan settlement. As per positive reviews, Dina Auto Sales' staff, especially Paola, Jude, and Kristyn, will make it easy for you to get on the road. They have an amazing inventory of vehicles and are even adept at working with those who have credit problems, such as no or poor credit. Many buyers admired the assistance Dina provided because of the seamless transaction process. Long-time consumers are thankful for the dealership's persuasive marketing, easy financing, and exclusive affordable vehicles. The vast majority have given feedback that taxes demonstrate that Dina is the best place to buy a car. There's another perspective. Dina Auto Sales is a cut above the rest.
Frequently asked questions
7 questions
What do clients say about the customer service at Dina Auto Sales?
Customers frequently praise the staff for their exceptional customer service, highlighting individuals like Paola, Sam, and Kristyn for their helpfulness and support throughout the car buying process. Many felt welcomed and appreciated the team's efforts to accommodate their needs.
Does Dina Auto Sales offer financing options for customers with bad credit?
Yes, they provide various financing options, including in-house financing and credit repair assistance, ensuring that even those with bad or no credit can secure a loan quickly. This approach is frequently mentioned positively in customer reviews.
What types of vehicles can I find at Dina Auto Sales?
Dina Auto Sales offers a wide selection of vehicles, including used cars, certified pre-owned vehicles, and luxury vehicles. Their inventory features top brands like Toyota, Ford, Honda, and Chevrolet, ensuring quality options for buyers.
Can I get pre-approval for financing at Dina Auto Sales?
Yes, they offer free pre-approval assistance, helping potential buyers understand their financing options before making a purchase. This service is highlighted as a valuable resource in customer feedback.
How quickly can I expect to drive away with a car from Dina Auto Sales?
Many customers report being able to drive away with their vehicles on the same day they visited, thanks to the efficient service and support provided by the staff, making the process smooth and timely.
What makes Dina Auto Sales stand out among used car dealers in Paterson?
Dina Auto Sales is noted for their extensive dealer relationships that allow them to offer quality, low-mileage used cars at excellent value, as well as their commitment to customer satisfaction, which is frequently echoed in reviews.
I'm not one to write unnecessary reviews but let me tell you these people are weird and rude. Correct me if I'm wrong but doesn't your down payment go directly to your financing? Why am I being told the downpayment is worked out between I and the dealer and the car note is separate? Let's not even get into the text conversations that were full or condescension because I asked for CLARIFICATION about that. I have the screenshots, Felix! This will not be the only place I share this review. If you had a great experience, I am happy for you, but I refused to drive an hour to someone who says "The car note is between you and the bank. me and you will have own arrangement to help you out. if need be" What does that even mean? THAT is what I was trying to get clarification on, why am I paying YOU the downpayment and not the bank? Nevertheless, let's just say I read that, thanked him and said I think I'm going to go somewhere else. And boy was that a trigger!
Full Conversation below:
Me: I did express to whomever I was speaking with at the time that I was unable to meet the $2500. I was told 1k would be find and a payment arrangement would be worked out. I wanted clarification about it and was told to come in and see what could be done for me. That type of uncertainly is unsettling for me. I live an hour away. I am very transparent about what I can afford to do. I just would like
clarification on this "payment arrangement"
Felix (the Dealer): What wasn't transparent? We told you everything to which you agreed and said you will come Saturday and made an appointment. What's the confusion?
Me: I just asked for clarification on the "payment arrangement" that's all.
Me: I asked if it would be [separate] from the care note, that was the only question I had.
*At this point I noticed his attitude and was immediately like forget it*
Felix (the Dealer): the car note is between you and the bank. me and you will have our own arrangement to help you out. if need be.
Me: I think I'll be going somewhere else. Thank you
Felix (the Dealer): Because I answered your question? That makes sense lol
Me: No, because of your tone. Thank you for your professionalism and time.
Felix (the Dealer): I didn't know that texts show tone LOL
Felix (the Dealer): So, like I said the care note is between you and the bank. Whatever down payment you put and what you need is between you and the dealership. I don't know what was so hard to understand or why you took offense. You were giddy with excitement on the phone when I said the same thing. What's the confusion?
Me: As I explained above, I simply asked for clarification and explained my reasons why. Your response was with sarcasm and patronization. I will go somewhere else. And again, thank you for your professionalism and time.
Felix (the Dealer): I answered directly the same exact way I answered you on the phone. It seems you are playing games or waiting time, which is fine but dont disrespect my time. I didn't know people could reason sarcasm via a text lol, don't assume what you don't [hear]. Have the day you deserve.
Me: Thank you
Felix (the Dealer): It was my absolute pleasure