Rostron Premium Home Services

Customer Feedback Overview: 1. Rostron’s technician, Rick B, was exceptional. I had just moved into our new home and the air conditioning system required thorough cleaning. Rick expertly carried out the job and also gave me insights into how to best maintain the air conditioning system. They responded to my request within 24 hours.2. Delighted to say that Robert was super experienced in Daiken units and was very calm and clear and describing what he felt was the issue affecting our malfunction. He fixed it in under an hour when 2 other local HVAC companies could not do the same, even after after spending hours and $1000s on the same failed attempt at tne repair. I give Rostron 5 stars.3. My experience with Rostron was great! They were extremely easy to schedule with, responded to my request within minutes, and quickly got my air conditioning up and running. The technician was professional and knowledgeable and took the time to explain what he was doing. Overall, the process was seamless. I highly recommend this company to anyone looking for fast, reliable, and honest heating and cooling service!4. When my AC went out during the heatwave, I called Tom Rostron. They responded quickly and came within the window of time they said they would. Beau was very helpful and professional! I have now signed up to become a member of their home services, and I feel good knowing I have a reliable company to maintain my HVAC.5. This is the best company. Their technician did our seasonal air conditioning maintenance. Everything was done timely and respectively. I could not have asked for more. Respectively means I am not not needing to spend a buch of time cleaning up after the technician leaves. Premium Home Services are not just words at Rostron Premimum Home Services, it's a culture of customer service excellance.6. My water heater started leaking and caused flooding in my utility room, bathroom, and family room. A well-known utility company with which I have a contract wouldn’t come out for a week!!! They have still not called me. My son works for the company, and they contacted me immediately. Roland professionally installed my water heater the same day and got my home back to normal in less than 24 hours. I appreciate their help and guidance during this time.7. Evan was excellent and efficient and knew exactly what we needed to get our HVAC working in top form. I’m glad to have found a knowledgeable hvac company. Will use them again.