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Review Keywords Analysis

  1. US
  2. NM
  3. Las Cruces
Casa Autoplex

Casa Autoplex

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Open 8:30 AM-8:00 PM now
470 W Boutz Rd, Las Cruces, NM 88005, USA Get Directions

3.9

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ABOUT   Services Excellence Summary

Visit Casa Autoplex Las Cruces! You can locate the right new or used car on our over twenty-acre lot, stocked with the best models available in the U.S. Located in southern New Mexico, the Autoplex has been serving consumers from West Texas and Southern New Mexico since 1989. Value, satisfaction, and great service are always present at the Autoplex! At Casa Autoplex Las Cruces, we have more than 20 acres of vehicles from five manufacturers. In 1986, when we opened our doors, we decided to prioritize care for the customer since we believe that this is the most critical factor for determining the success of any dealership. We've been working hard ever since to make sure that our customers always leave satisfied. The Autoplex is a place where you can go and shop without feeling like someone is pressuring you. Our employees have undergone a comprehensive and thorough training program to make sure they are the most well-trained, knowledgeable salespeople you will find at any other dealership. Autoplex is home to friendly, courteous salespeople that take the time to get to know you and what you need. Only the Autoplex gives discount prices every day on all new and used vehicles. Come see for yourself why Casa AutoPlex is a step ahead.

 

SUMMARY   Reviews Summary

The majority of the reviews emphasize positive experiences. The sample below is an exact copy, summarizing similar reviews. Most clients praise the friendliness and professionalism of the staff, particularly Braden. They claim the process was swift and pleasant, and many will probably recommend the dealership. However, an unsatisfied client reported the sale without cars, loaners, and post-sales services. Additionally, the head gasket on the new car blew, and the dealership did not handle the problem promptly. The buyer felt let down and scammed. In conclusion, it is a great dealership, but some customers have a different story after the sale.

 

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Reputation Change over time

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Pros & Cons

PROS
recommend (21)
highly recommend ... (11)
helped me (6)
very helpful (6)
great experience ... (5)
amazing experien ... (3)
very happy (3)
great job (2)
great service (2)
best experience (2)
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Cons
rude (3)
horrible (3)
untrustworthy (1)
upset (1)
no customer serv ... (1)
slow (1)
worst experience ... (1)
go somewhere els ... (1)
terrible service ... (1)
disappointed (1)
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Casa Autoplex Reviews: 102. Average Rating: 3.9
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