Customer feedback summary: A new worker at the Santa Fe location ought not to be there. The person lacks respect for clients, and we sought a refinance. For the past 12 months, I have been receiving emails from the Santa Fe facility indicating that we have money and asking us to visit as they would be more than willing to assist. We are good customers who have never missed a payment for two years. Despite that, you declined the loan. You then told us to expect a response in approximately one hour but instead took five days.
Regional has always been great service and a great help when needed. I appreciate everything they do!!!
Thank you Bernadette, Andrea, And Anthony for all your help, I appreciate the welcome feeling when I walked in to the office. I really appreciate that you guys were able to help to me.
Happy with the service I received
Good and great experience great place to come if you need some extra cash
Communication was great even though I had phone issues. The process was quick and easy.
I am so very grateful for the help of the staff in the Santa Fe, NM branch. I really need the financial help and you made it possible. I can't say thank you enough!. You were fast and efficient. I so appreciate you and will definitely refer my friends and family to you.
Happy with the service I received
The staff was friendly, professional and made the loa
Frequently asked questions
7 questions
What do Regional Finance clients say about the service they receive?
Clients frequently praise the friendly and professional staff, highlighting their efficiency in processing loans and providing support. Specific employees like Ashley and Andrea receive commendations for their helpfulness and positive attitudes, creating a welcoming atmosphere in the office.
Does Regional Finance offer refinancing options, and what types are available?
Yes, they provide various refinancing options including Home Refinancing, Auto Refinancing, and Personal Loan Refinancing. Their refinancing services also encompass Mortgage Refinancing, Auto Loan Refinancing, and Debt Consolidation Loans.
What are the office hours for Regional Finance in Santa Fe?
Their hours are as follows: Monday: 8:30AM-5:30PM, Tuesday: 8:30AM-5:30PM, Wednesday: 8:30AM-5:30PM, Thursday: 8:30AM-5:30PM, Friday: 8:30AM-5:30PM, Saturday: Closed, Sunday: Closed.
Can I get quick loan processing at Regional Finance, and how do customers feel about it?
Yes, they offer quick loan processing. Customers have reported that the process is quick and easy, with many expressing satisfaction with the timely communication and support throughout their loan applications.
What types of customer support does Regional Finance provide?
They offer various customer support options, including In-Person Consultation, Phone Support, and Email Support. Additionally, they assist with Loan Inquiry Assistance, Account Management, and Financial Counseling.
What cash services can I expect from Regional Finance?
Regional Finance provides several cash services, including Cash Advance, Emergency Cash Loans, and Payday Loans, catering to clients' urgent financial needs.