Professional techniciansKnowledgeable staffCustomer serviceTimely installationFriendly staffThorough serviceCourteous staffPolite techniciansQuick responsePrompt service
About this business
Since 1874, ADT has been the trusted brand for thousands of homeowners in San Antonio. They've selected us because we are the best in our field. We know that your home and household are your top concerns, which is why we ensure that you have what you need. More than 140 years of historical experience in the home safety industry attest to our dependability and dedication. We are one of the leading companies that provide the top-rated security systems in San Antonio, TX. ADT is also a pioneer in addressing dangers of all kinds. We are now a leading provider of home security and automation systems incorporated with an alarm system. Whether you have a small house in a rural setting or a huge family estate in another century, you might have a lot of activities to do, but you'll be content knowing that your house is effectively secured 24 hours each day, 7 days a week. Choose ADT, San Antonio home alarm systems to guard you and your valuables. Beside home security, ADT also offers a wide range of security and monitoring services. You'll be protected from all types of emergencies, including burglary, fire, gas leaks, and other issues, by our advanced home maintenance system that's designed to secure you.
Reviews Summary
ADT receives numerous excellent reviews from users, who commend the company for its superior customer service and professional, knowledgeable technical staff. Several testimonials praise technicians by name, with Norris, Matt, and Dewey standing out as skilled and personable team members. Many purchasers are pleased with the technology's simplicity of use, including one who even claims that his infant could operate it. Others feel that the system offers peace of mind and safety, which they value; as the COVID-19 epidemic continues, these homeowners appreciate that employees take precautions to keep themselves and customers safe. A never-ending thread of consumer revolts, with one review noting that Norris went above and beyond to ensure that the customer felt both safeguarded and understood during an on-site visit. Several reviews also mention satisfaction with the installation process, with the company exceeding expectations. While many users go on to recommend ADT to others, a significant number of positive reviews put the company in a positive light. Through user engagement, ADT has continued its historic status as a national security industry leader. fwrite
Frequently asked questions
7 questions
What do ADT Security Services clients say about the work?
Clients frequently praise the punctuality and professionalism of the technicians, particularly mentioning staff like Wayne and Billy for their knowledgeable service. Cleanliness and thorough explanations during installations are also highlighted as key strengths.
Does ADT offer alarm monitoring services in San Antonio?
Yes, ADT provides comprehensive monitoring services, including alarm monitoring, fire monitoring, and video surveillance monitoring, ensuring your home is protected 24/7.
What types of installations does ADT Security Services handle?
They specialize in various installations, including ADT alarm system installation, camera system installation, and smart home integration, ensuring a customized security solution for your home.
Can I get emergency support from ADT Security Services?
Yes, they offer emergency support services at no additional charge, providing peace of mind in critical situations.
How does ADT ensure system maintenance and support?
ADT provides system maintenance and support through service calls for repairs, annual system check-ups, and battery replacements, ensuring your security system operates effectively.
Who can I contact for account management at ADT?
ADT offers free account management services, allowing you to easily manage your security system and address any concerns.