Reliable Fix Auto Las Vegas East was established in 1998 after its founders, Shelly Bickett and Erick Bickett, thought of a network of strong, independent body shops with a system and process infrastructure behind them. The entrepreneurial spirit alongside progressive corporate support was compelling to the market, and the idea took off. The franchise model was introduced in 2011 and launched a strategy. The inaugural group of around thirty pioneers were recognized as the brightest and best in their respective markets, sparking a whirlwind expansion. People began to see the brand evolve into a respected and well-known national name, a type of trust that only local, family-owned businesses used to receive. In just a few years, our franchise model attracted interest from new markets, including Nevada, Illinois, Alaska, and Arizona. We have since relocated our lean, efficient, and technologically advanced headquarters to San Diego, California from Anaheim. In the Anaheim office, a small team of experts hunted for technologies and repair methods that could be beneficial in the shops and the call center. They schedule appointments and follow up with customers. Our overarching objective is to bring a high-quality collision repair experience to vehicle owners across the U.S., and we are far from done. We hope to continue adding the most esteemed collision repair companies to our ranks and holding them to the highest standard for the clients we serve.
Fix Auto receives several positive reviews on both customer service and quality of work. Female customers in particular appreciate how accommodating and courteous male employees were to them, as one mentions she is an older, handicapped woman. The office felt good, so she was not anxious. The repairs were efficient favorably to the customer is surprised and happy. Many laud the team for the work completed within 9 days of dropping off their cars for expected delays. They mention the immaculate repairs on their sedans, and wrecks and how new cars looked after the repairs. Fix Auto took care of disabled clients' vehicles while at the workshop by cleaning it. And it happened to a disabled woman. This came as a massive shock to the clients. One review says Fix Auto is the best location; get that were finished in such great detail and ordered well at the shop. Staff are professional, offering everyone kindness and doing the work efficiently. But a few negative mentions of a woman behind the counter prevent a 5-star rating. But the overall reviews and comments only have excellent and perfect comments only no complaints. Fix Auto team receives high ratings from customers for their service and repairs.
