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Review Keywords Analysis

  1. US
  2. NV
  3. Las Vegas
O'Reilly Auto Parts

O'Reilly Auto Parts

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Open 7:30 AM-11:00 PM now
2755 E Sahara Ave, Las Vegas, NV 89104, USA Get Directions
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4.5

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ABOUT   Services Excellence Summary

O'Reilly Auto Parts Store #2842 in Las Vegas, NV, 2755 East Sahara Avenue is your source for the parts and tools you need. Store Services Your local O'Reilly Auto Parts is committed to helping you get the job done right and saving money in the process. Our current ad includes all our latest deals and you can find more ways to save on parts, tools, and supplies by using our weekly rebates and coupons.

 

SUMMARY   Reviews Summary

Customers were extremely content with the service and assistance they received at the parts store, with most praising the workforce's helpfulness and problem-solving attitude, implying a persistent dedication to client satisfaction. The staff's capability enabling consumers to locate all the accessories they required while providing excellent customer service were the most common praises of the workers. Customers also lauded the store's broad selection of parts and service, as well as the store and personnel's professionalism. Apparently, stores have a friendly atmosphere, and employees are prepared to offer guidance and make the process as accessible and pleasant as possible. Overall, clients highlighted multiple notable employees who stood out to them and demonstrated exceptional customer service. Moreover, other consumers indicated their uneasiness and praised the prompt and professional service the store provided in such circumstances. And, even if the parts they received were the wrong ones, the store replaced them at no additional cost, giving the customer an extra layer of comfort knowing the problem would be resolved quickly and efficiently. Online translations suggest that consumers had a positive experience in the stores, also mentioning the help available to discover the correct components and the excellent customer service. Customers claimed that the store was conveniently located, making it ideal for those with a tight schedule or who do not want to go far to find the parts they need.

 

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Reputation Change over time

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Pros & Cons

PROS
good service (3)
great service (2)
super helpful (2)
great customer s ... (2)
great location (1)
very helpful (1)
very helpful (1)
very friendly (1)
staff was friend ... (1)
recommend (1)
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Cons
unorganized (1)
rude (1)
horrible custome ... (1)
horrible (1)
O'Reilly Auto Parts Reviews: 100. Average Rating: 4.5
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