REI

REI’s mission is to awaken a lifelong appreciation for the great outdoors and sports in all. Since 1938, we’ve been a co-op dedicated to the outdoors. Our finest gear and apparel are available exclusively to help you get out and explore. Share your adventures with friends and family. Share stories that inspire. We are not just REI. The planet is invested in the efforts that our products support. Partial product: Welcome every level player, beginner to expert, to unlock the full power of the outdoors through REI Santa Monica. For additional information regarding the products, please visit Santa Monica, California 310-458-4370 (Store). Give the gift of outdoor sports today. REI Santa Monica is a one-stop-shop for outdoor clothing, gear, bike rentals, and snowboarding services. Cycling enthusiasts will appreciate the comprehensive bike services that keep their bicycles running smoothly. Ski and snowboarding equipment will be properly serviced for safe winter adventures. Our team has the knowledge and experience to make your adventure gear perform to its best ability.

The reviews are overwhelmingly positive. Customer service gets the highest rating in many of the reviews, with some reviewers naming the staff. Several reviews said that customer service was excellent. Many reviews also praised the products and services, with others expressing gratitude for the store’s customer service. This means that they are happy with the customer service. The reviewer comments on the store design and layout, cleanliness and the availability of various products in one location. Customers have also noticed that there is a wide range of products to pick from. Others are happy to note the comfortable environment and the helpful staff. REI's brand mission to help consumers get outside and enjoy activities states that when you shop at an REI store, you help others. Some reviewers mention membership benefits, such as the ability to return things if they don’t work out. Additionally, the reviewer love the various products one can explore. Another commented that the store was not too large for exploring. Other clients have said that the products are high-quality and durable, but a handful of these reviews indicated dissatisfaction with the high prices. However, everyone agrees that the high prices are well worth it due to the excellent customer service and the higher quality of everything.. Although most reviewers rate their experience higher, a handful of them provided negative comments, such as feeling unwelcome upon entering the store or not getting a question answered right away. Many, on the other hand, are happy that the staff can help them in any scenario. Many consumers will recommend this store to friends, but they warn about the high costs. There are no negative comments about the store so far, but it is not known how much of this feedback is biased.