Residential Mortgage Services - Home Loans

Customer feedback summary: 1. The Yessenia Alfaro team! We wouldn’t have our home without you and your team, we are infinitely grateful and they were all very kind, always kept in touch with us, very professional.2. The Yessenia Alfaro team! We wouldn’t have our home without you and your team, we are infinitely grateful and they were all very kind, always kept in touch with us, very professional.3. Because the first lender I was working with dropped my case unexpectedly exactly one week before the closing date because my final paystub was missing! My chances of getting a new home was slim to nothing. I was devastated. I didn’t just get financed by Lara but I got my very first house and she saved it! She was on top of every call or email no matter what time it was day or night. She communicated with me throughout the entire process. Her professionalism, knowledge, honesty, and hard work ethic are much respected and appreciated. I have never been more comfortable. Thank you, Lara! I trust her wholeheartedly. You are in good hands. M.O4. Because the first lender I was working with dropped my case unexpectedly exactly one week before the closing date because my final paystub was missing! My chances of getting a new home was slim to nothing. I was devastated. I didn’t just get financed by Lara but I got my very first house and she saved it! She was on top of every call or email no matter what it was day or night. She communicated with me throughout the entire process. Her professionalism, knowledge, honesty, and hard work ethic are much respected and appreciated. I have never been more comfortable. Thank you, Lara! I trust her wholeheartedly. You are in good hands. M.O5. Yessenia and her team are extremely experienced and capable. They took much of the headache off my plate throughout the entire process. I couldn't ask for more.6. Yessenia and her team are extremely experienced and capable. They took much of the headache off my plate throughout the entire process. I couldn't ask for more.7. We are so thankful to have Yessenia Alfaro as our Loan Officer and her team. She is great and understanding. Yessenia and Alex have also done a great job assisting with our requirements and coaching us to meet our goals. They are approachable and friendly. She was also attentive and updated us every step of the way, especially during closing. In total, we were happy with Team Yessenia, from the beginning to the end. We are pleased with their service and we recommend to any person looking for a house loan. More power and Blessings for you Yessenia, your family and your Team! 8. We are so thankful to have Yessenia Alfaro as our Loan Officer and her team. She is great and understanding. Yessenia and Alex have also done a great job assisting with our requirements and coaching us to meet our goals. They are approachable and friendly. She was also attentive and updated us every step of the way, especially during closing. In total, we were happy with Team Yessenia, from the beginning to the end. We are pleased with their service and we recommend to any person looking for a house loan. More power and Blessings for you Yessenia, your family and your Team! 9. Kristin was absolutely amazing! She was beyond helpful and made sure we were understanding every step of the home buying process. She was also able to answer all our questions in a timely manner. I couldn’t think of anyone better to help us buy a home!10. Everything about RMS & Team Yessenia is outstanding. Their communication, answering questions, concerns, and kept us updated with each step. They have even offered to answer questions we have AFTER the business is concluded. They are polite, courteous, knowledgeable, and organized. I am so thankful we found RMS & Team Yessenia to help us during our home buying process.11. I would recommend Tim! He’s knowledgeable, stays in contact, and makes your experience stress-free!12. Unfortunately, I had a poor experience. All was going smoothly until my ex went in to sign then it felt like I was the least considered in a transaction to remove my ex-wife from title. Refinance eventually did get done and everyone made money....but me.13. Yessenia Alfaro is a knowledgeable and experienced lender. This is not the first time she is helping my family and I achieve our goals. She is always on top of everything to make sure things get done on time. My family and I are very grateful we found such a great lender. She works for her clients and is always happy to answer our questions. She's the best lender, 100% recommended. Hands down14. An absolute wonderful experience. Kristin made the process so easy, kept in constant contact and was just amazing. I would highly recommend RMS and Kristin.15. What an excellent company! The personal service offered is beyond compare! Every question and concern was handled with care and knowledge! A complete pleasure working with RMS!