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  1. US
  2. NV
  3. Reno
Bella Dermatology

Bella Dermatology

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Open 8:00 AM-5:00 PM now
6120 Mae Anne Ave #1, Reno, NV 89523, USA Get Directions

3.5

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ABOUT   Services Excellence Summary

Dr. Julia Ai from Bella Dermatology is passionate about serving and learning from her patients. She chose a career in dermatology because the skin is the body's largest and most noticeable organ. Dr. Ai has strong expertise in medical, surgical, and cosmetic dermatology after practicing for over ten years. She has been a private practitioner at Bella Dermatology since 2007. Dr. Ai is also an assistant professor of dermatology at University of Nevada Reno, University Health System. She values the relationships she forms with her patients. Dr. Ai offers personalized care to most effectively meet their needs. She is dedicated to patient care and always provides the best possible services. Dr. Ai enjoys doing yoga, cooking, traveling, and spending time with loved ones when not at work.

 

SUMMARY   Reviews Summary

Overall, the customers shared positive feedback about Dr. Ai and Bella Dermatology, indicating that their experiences were a big success. Several reviewers had avoided seeing a dermatologist and were nervous but were impressed with the practitioner's bedside manner – something they familiarized themselves with immediately when they first interacted with the staff and noted their patience. Several reviewers praised Dr. Ai for her efficiency and effectiveness, pointing out that she quickly removed a mole with no complications, accepted their insurance, and provided excellent care. The doctor's quick result showed professional and efficient results, thus, giving them hope in their treatment. They specifically mentioned that being seen early is one of the achievements in the clinic, and problems are dealt with appropriately compared to when they were coming for other consultations. The staff were also attesting that the clinic's measure of success was the impression that everyone in the clinic felt. Staff are happy with the clinic, helping them to book others who come from other patients. The receptionist's intervention was identified, indicating a space that was friendly and conducive for healing. The results of the employees and the doctor led to family referrals, as one visitor persuaded their spouse to transfer their care to the clinic. The clerks are influential, and it is common for a single person to refer many relatives to the clinic. Administrative efficiencies meant that patients waited less time before being seen and the lack of conflict between staff members implied a beneficial environment. In every review, the patients expressed gratitude and provided evidence of success, suggesting the hospital is worth five stars.

 

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Reputation Change over time

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Pros & Cons

PROS
recommend (2)
great dermatolog ... (2)
very kind (2)
happy with the s ... (2)
super kind (2)
helped me (1)
so impressed (1)
highly recommend ... (1)
very friendly (1)
Cons
unsuccessful (1)
unprofessional (1)
disrespectful (1)
horrible custome ... (1)
disappointing (1)
horrible (1)
Bella Dermatology Reviews: 19. Average Rating: 3.5
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