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Customers have praised this truck rental facility for customer service and flexibility with truck rental services. Feedback includes their outstanding personalized services and the staff's professionalism and helpfulness reviewed. A few clients mentioned names like Arthur, Greg and Mark as being particularly helpful and made their experience at the business eight times easier. Truck cleanliness and the conveniences available are assets on the tractor-trailer rental site that customers appreciate. The ability to refill the gas tank at the pickup site, after-hours returns, and being able to switch around in the aftermath of hustling and bustling of moving are the most commendable. Nearly all customers stated that they would declare that the best truck rental site according to the values if they did such ratings. The major issue for the facility, however, is the support provided by a subsidiary. Customers complained that the company was unresponsive and unreliable, but the truck rental businesses made the complaints by the customers disappear. Customer dissatisfaction with the truck rental company is the number one issue for the rental site. Truck rental customers have a high level of customer service expertise. Customer service is only as good as the weakest link in the chain.
