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Butterfly Studio Salon

Name: Butterfly Studio Salon
Address: New York, US
Telephone: +12122532100
Rating: 4.1386

101 reviews

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+12122532100

Open 9:00 AM - 9:00 PM now

149 5th Ave 2nd floor, New York, NY 10010, USA Get Directions

beauty salon Best Beauty Salons in United States Best Beauty Salons in New York

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ABOUT Services Excellence Summary

BUTTERFLY STUDIO SALON- EST. 2001. "IN MY SOUL, I EXPRESS MY TRUE BELIEF IN BEAUTY. YOU ARE BEAUTIFUL, BUT BUTTERFLY BEAUTY IS A STATE OF BEING. IT IS A PUZZLE THAT YOU HAVE TO SOLVE BECAUSE THINGS WILL BE SO CLEAR ONCE YOU GET IT. WHEN YOU HAVE A CHANCE TO EXPERIENCE BUTTERFLY PHILOSOPHY, WE WILL DELIVER A BEAUTY SANCTUARY WHERE EVERYTHING IS SO BEAUTIFUL and ARTISTIC, YOU DO NOT WANT TO LEAVE. YOUR TIME WITH US WILL BE PROFOUNDLY UNIQUE AND TRANSFORMATIVE. YOU WILL BE REJUVENATED." KATTIA SOLANO

SUMMARY Reviews Summary

Butterfly Studio Salon reviews show happy customers and admiration for the best salon staff. Most remarks discuss the fantastic color and cut achievements. Terry, a client with prior coloring problems, found comfort once Julia restored her hair to balayage’s natural history. Ivy, Emily, and Julianna clients gave positive remarks. They also show insistence for these stylists. A time-strapped customer marveled at how quick and lovely her enlightening cut had been. Another client described Vanessa as the best at cutting hair. Cleanliness and clear elegance are also obvious. Everyone appreciated the salon’s immaculate environment. Several clients complimented the salon’s ambience and its philanthropy to the salon’s new location. Most clients cited the warm reception and the owner’s dedication to ensure everyone was served. These and other reasons have made this salon a favourite.: Accommodation and hospitality at Butterfly Studio Salon are always assured. The perception is mainly because of how the customers are valued. Clients leave feeling value and appreciated. One looking for best hair services is, therefore, assured of getting it. Few or no client complaints tendsipation.

Anna left a 1 star review

★☆☆☆☆

On TrustAnalytica

Nov 29

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Reputation Change over time

Pros & Cons

PROS

recommend (9)

beautiful salon (3)

recommended (3)

will be back (3)

very professiona ... (3)

very friendly (2)

highly recommend ... (2)

definitely be go ... (2)

definitely be ba ... (2)

highly recommend ... (2)

Cons

unprofessional (3)

upset (2)

expensive (2)

not recommend (2)

overpriced (2)

horrible (2)

over priced (1)

a lot of stress (1)

rude (1)

unhappy (1)

Butterfly Studio Salon Reviews: 101. Average Rating: 4.1

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% summary

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Good

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Reviews (2) Google Reviews (99)

Anna

on Trustanalytica

Fix negative reputation Fix negative reputation

I don't know what happened to this salon. Everything went down from service to cleanliness. It was expensive, and the hairstylist didn't care whether the haircut looked good or not. The entire haircut, cutting, washing, and drying, took 35 minutes, and I paid over $160+tip. This is, by far, the worst haircut and hair experience. When I communicated my dissatisfaction to the salon manager, she dismissed my concerns and hung up. I do not recommend this salon.

Truth

on Trustanalytica

Fix negative reputation Fix negative reputation

BELIEVE THE NEGATIVE REVIEWS - If I could give this salon a MINUS ten stars I would. It is my personal opinion and observation that Butterfly Studio Salon, again, in my personal opinion and experience is nothing more than an overpriced SUPERCUTS masquerading as an upscale salon because it's located on Fifth Ave and has some strange contract with L'Oreal. It uses the same mass production style haircut line with one customer after the other as low-end barber shoppes. Butterfly Studio Salon, again, in my opinion, is NOT upscale at all Butterfly Studio Salon is HORRIBLE, and the manager stands by her insulting words to customers who tell her that the hair cut they were given was NOT what they asked for. They offer zero apologies or refunds .. Best to file complains with New York State licensing and also New York City licensing for cosmetology For $120 plus tax, everyone can do better by just going to a low-end SUPERCUTS. The 'BARBER' that butchered my hair was Julianna Ortega. She gave me what she wanted to do given that she was running behind between customers, since her customer before me ran twenty minutes into my hour with her. She cut corners with my hair, and now my hair is a MESS ... I have never had such a bad haircut in my life, and I have been getting it cut by professionals since I was young. I walked out of the salon, and my hair frizzed up immediately because Julianna Ortega refused to do a proper blow-out. Instead, Julianna Ortega used a curling iron while talking to the customers who was coming in next so she could rush through my hair. I told her I didn't like curling irons on my hair because it is dyed/colored. Butterfly Studio Salon IS HORRIBLE!! You can go to a barber/or anywhere and get a better cut Add insult to injury -- Julianna badmouths hair products that are not sold in the salon AND that are the competition for clean products. She was hustling Iles Formula products when I already own and use the company's competition. I must have said four or five times that I would *research* Iles, and she just kept on saying they sold it at the salon. I was NOT interested. Sadly, she put products on my hair that I NEVER use because of the creepy contents in them. Julianna hid the Kérastase product in a drawer and I mentioned to her I didn't want it in my hair, and when I turned my head to look at something she was mentioning, she put it throughout my hair. Shame on her ... if a customer doesn't want something used on them, the hair person should NEVER use those products.

Anna left a 1 star review

★☆☆☆☆

On TrustAnalytica

1 year ago

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