Chelsea Piers Fitness

Located in 20th Street, Hudson River Park, this 150,000-square-foot facility features sports-specific training, recreation, and social spaces on top of your favourite workouts and cross-training. New York City citizens voted Chelsea Piers Fitness as the best gym.

Members' reviews of the Chelsea Piers Fitness highlight the celestial condition of physical fitness equipment and the sheer variety of gym facilities. They laud the favorable and pleasant staff conduct in the facility, with reviews reflecting the significance of customer service excellence. The gym is highly regarded as the most comfortable, clean and hospitable with all-encompassing openness and expansive space. The members shower their love and always anticipate having extra time staying in the gym, which is always unnoticeably attached with the welcoming atmosphere of the gym. The gym nature poses a challenge in having other members socializing with one another as they might end up not noticing if time passes by. This conjures mixed reviews from different people. Some say that they practically have not made friends with fellow gym members they interacted with because they appear to be too much to themselves. This is contrary to prior experiences at gyms where they could socialize and make friends. However, others have a different opinion, especially on the customer welcoming atmosphere in the gym, which indicates a high level of inequality as some members feel the gym is super cool, clean and welcoming. At the same time, other members just say it is normal and with the gym's assets, especially the track and the pool, and appreciates the altitude a little bit. Some feel the customer service experience is top tier and goes well with the gyms' facilities. That the gyms' staff are very welcoming, and the environment is so classy, including the awesome premises that one can stay for the longest period of minutes without knowing the time. One of the members went into the gym for a test visit and ended up buying a membership from the trials. A combination of these reviews shows that members have a significantly different viewpoint on how they feel when they interact with the gym features and facilities or about those in the gym.