Quality partsCustomer serviceFair pricingKnowledgeable staffHelpful staffQuick serviceExtensive parts inventorySupport for warranty issuesPunctual serviceReasonable prices
About this business
My Name is Luis Gonzalez and I am the proprietor of Destin Auto Parts. I would like to take this opportunity to warmly welcome you to Destin Auto Parts. In 1978, my father began this business, under the title JVC Auto Parts. I have a brother, and when we were teenagers, we worked at places other than our family business. Our family was raised in an Auto Parts store. As teens, my brother and I worked other jobs, but we grew up working in the Auto Parts store, and would soon join it on a full-time basis. We expanded to Hackensack in New Jersey. We moved from our Manhattan office, and the transition was difficult. Our neighborhood is now much more appreciated, and we are grateful for the positive change. We are always looking for ways to improve and grow our locations. If you’re in the Manhattan, Hillside, or Hackensack areas, make sure to come over and say hi. Thank you for your continued support; we look forward to seeing you.
Reviews Summary
Customers had positive reviews for the auto parts store. The customers praised the excellent quality and low prices of the parts, the fast service, and the store's wide range. Customer service was good, particularly how employees were understanding and helped customers, even when they did not have a warranty written down. The knowledge and thoughfulness of the store's employees was also appreciated: a customer needed a part for their car and employees not only recognized the part but had it delivered to the customer, underlining how thorough they were. Other services that the customer appreciated were the speed of the service and the delivery of parts to ensure customers got what they needed in a quick and convenient manner. A popular theme among the reviews was the personalization of customer service with an implication of care that made customers feel hand hold more than a sales and making return customers feel valued. There was one review in which a USB camera was purchased from an auto parts store for car diagnostic purposes; a professional said that the best budget-friendly camera for car diagnostic should be this one and that I had spent my money on a good product.
Frequently asked questions
7 questions
What do Destin Auto Parts clients say about the work?
Clients frequently praise the knowledgeable staff, particularly mentioning Juan for his exceptional help in sourcing hard-to-find parts. Reviewers also highlight the punctuality and quality of service, noting that the team goes above and beyond to assist customers.
Does Destin Auto Parts offer installation services for car parts?
Yes, they provide installation services including wiper installation, filter replacement, and bulb replacement. Customers appreciate the convenience of having parts installed promptly and correctly.
What are the operating hours for Destin Auto Parts?
Their hours are as follows: Monday: 8:00 AM - 6:00 PM, Tuesday: 8:00 AM - 6:00 PM, Wednesday: 8:00 AM - 6:00 PM, Thursday: 8:00 AM - 6:00 PM, Friday: 8:00 AM - 6:00 PM, Saturday: 8:00 AM - 5:00 PM, Sunday: Closed.
Can I get local delivery for car parts from Destin Auto Parts?
Yes, they offer local delivery services, along with scheduled pickup and in-store pickup options. Customers appreciate the convenience and reliability of these delivery services.
How does Destin Auto Parts assist with warranty support?
They provide warranty support for parts sold, ensuring customers receive assistance even if warranty papers are lost. Reviewers have noted their helpfulness in navigating warranty issues.
Does Destin Auto Parts have a good selection of electrical components?
Yes, they offer a range of electrical components including batteries, fuses, and alternators. Customers have expressed satisfaction with the availability of these essential parts.