Reliable My Name is Luis Gonzalez and I am the proprietor of Destin Auto Parts. I would like to take this opportunity to warmly welcome you to Destin Auto Parts. In 1978, my father began this business, under the title JVC Auto Parts. I have a brother, and when we were teenagers, we worked at places other than our family business. Our family was raised in an Auto Parts store. As teens, my brother and I worked other jobs, but we grew up working in the Auto Parts store, and would soon join it on a full-time basis. We expanded to Hackensack in New Jersey. We moved from our Manhattan office, and the transition was difficult. Our neighborhood is now much more appreciated, and we are grateful for the positive change. We are always looking for ways to improve and grow our locations. If you’re in the Manhattan, Hillside, or Hackensack areas, make sure to come over and say hi. Thank you for your continued support; we look forward to seeing you.
Customers had positive reviews for the auto parts store. The customers praised the excellent quality and low prices of the parts, the fast service, and the store's wide range. Customer service was good, particularly how employees were understanding and helped customers, even when they did not have a warranty written down. The knowledge and thoughfulness of the store's employees was also appreciated: a customer needed a part for their car and employees not only recognized the part but had it delivered to the customer, underlining how thorough they were. Other services that the customer appreciated were the speed of the service and the delivery of parts to ensure customers got what they needed in a quick and convenient manner. A popular theme among the reviews was the personalization of customer service with an implication of care that made customers feel hand hold more than a sales and making return customers feel valued. There was one review in which a USB camera was purchased from an auto parts store for car diagnostic purposes; a professional said that the best budget-friendly camera for car diagnostic should be this one and that I had spent my money on a good product.
