Knowledgeable staffCustom design processPatient serviceExcellent customer serviceBeautiful new spaceHelpful staffAttention to detailLovely staffQuick communicationFair pricing
About this business
In 1976, our parents - Milly and Carl - opened Greenwich St. Jewelers, a downtown NYC jeweler. We grew up playing in the store; dad made beautiful things at the bench. As we got older, Dad taught us how to fix things and make custom pieces. (Clients loved it!) Early on, we learned jewelry can transport you through time and space. It made irreplaceable connections between people and moments.
Our sisters share a love of beauty and passion for discovery. Yet, we approach it differently. Christina worked in finance and fine jewelry companies before becoming a GIA certified gemologist. Everything is meticulous and precise with her. Jennifer went to the Fashion Institute of Technology and learned the craft of fashion design. With creative redemption, she rediscovered her first jewelry-making passion.
We complement each other like two gemstones set in the same setting. We lead from the heart and the head as a BIPOC-led, women-owned, and operated business. We are happiest when we create something that is unexpectedly wonderful for our clients. Jewelry is not something you have to own; it is something you have to wear. We are honored to help you find your favorite piece of yourself.
-Jennifer Gandia and Christina Gandia Gambale
Reviews Summary
Greenwich St. Jewelers receives overwhelmingly positive reviews. Many customers have expressed gratitude for personable interactions with the staff, particularly Molly, Dana, and Grace. These employees have a high level of transparency and patience, effectively guiding customers through the jewelry selection process, from picking out items to customizing them. The establishment has also shifted its focus towards presentation and space, now housing a gorgeous showroom. Freebies, appropriate pricing, and swift responses are also part of the service's appeal. One recent couple commissioned a custom engagement ring, which was debuted a day early and made their big day unique. As a result, Greenwich St. Jewelers has gained notoriety for helping people mark significant moments with beautiful products.
Frequently asked questions
7 questions
What do Greenwich St. Jewelers clients say about the work?
Clients frequently praise the exceptional customer service and professionalism at Greenwich St. Jewelers. Reviewers highlight the team's attention to detail, the quality of custom designs, and the welcoming atmosphere, particularly noting staff members like Molly and Dana for their expertise.
Does Greenwich St. Jewelers offer custom engagement ring design, and what do customers say about their experience?
Yes, they offer custom engagement ring design. Customers appreciate the personalized experience, with many mentioning how the team, especially Molly, takes time to understand their vision and provides thoughtful guidance throughout the design process.
What services does Greenwich St. Jewelers provide?
Greenwich St. Jewelers offers a range of services including Custom Engagement Ring Design, Ready-Made Engagement Rings, Engagement Ring Resizing, Custom Wedding Band Design, Ready-Made Wedding Bands, Wedding Band Resizing, Jewelry Repair (Ring Resizing, Stone Replacement, Necklace Repair), Custom Jewelry Design, Redesigning Existing Jewelry, Bespoke Bracelets, and Jewelry Consultation.
Can I get my wedding band resized at Greenwich St. Jewelers, and how do customers feel about the service?
Yes, they offer wedding band resizing. Customers have reported positive experiences, noting the efficient service and the quality of work, with many expressing satisfaction with the results and the friendly staff.
What are the hours of operation for Greenwich St. Jewelers?
Greenwich St. Jewelers operates on the following schedule: Monday: Closed, Tuesday: 11:00 AM-7:00 PM, Wednesday: 11:00 AM-7:00 PM, Thursday: 11:00 AM-7:00 PM, Friday: 11:00 AM-7:00 PM, Saturday: 11:00 AM-6:00 PM, Sunday: Closed.
Does Greenwich St. Jewelers provide personalized consultations, and what do clients say about this service?
Yes, they offer personalized consultation sessions. Clients have expressed appreciation for the tailored advice and support they receive, highlighting how the consultations help clarify their preferences and enhance their overall experience.