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  1. US
  2. NY
  3. New York
Heart of Chelsea Veterinary Group - Lower East Side
Heart of Chelsea Veterinary Group - Lower East Side
Heart of Chelsea Veterinary Group - Lower East Side

Heart of Chelsea Veterinary Group - Lower East Side

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241 Eldridge St, New York, NY 10002, USA Get Directions
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4.6

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ABOUT   Services Excellence Summary

Our team of veterinary specialists is well-versed in the distinct needs of pet owners in New York City. Family visits, expedited visits, and insurance filing services are just a few of the amenities we provide to make our clients feel at ease. Our pets are our family, and we understand this. We ensure that your pet receives the personalized care they need and go the extra mile to provide it. Our offices are abundant with the most up-to-date technology, and we provide same-day diagnostics, so you can get the answers you need as soon as possible. Our veterinary staff at Heart of Chelsea is devoted to communication and hospitality. You will be cared for by a group of skilled, compassionate, and informative experts who are committed to providing the best veterinary care for your pet.

 

SUMMARY   Reviews Summary

The Heart of Chelsea Veterinary Group is very clean and efficiently run, with a compassionate and skilled staff. Both long-time clients and first-time visitors appreciate good treatment and the Clinic has weathered the COVID19 storm. The vet, the whole staff, from the front desk receptionist to the vet are professional, polite, and very knowledgeable. Many pet owners are happy with how good the clinic communicates with us, not making us feel like we’re unwise for needing explanations. The clinic follows up regularly to ensure that their patients are doing well. The clinic is respected for meeting the pets’ needs and the owners’ and it has put many a pet owner at ease. Unfortunately, some clients have expressed concern about the current COVID-9 practice that limits the number of people in the treated animal’s room. The experience is hard enough, and it was made worse by not having my husband there. The clients biggest concern is the the limited number of people (2) allowed in the room when their animal is being treated. But another client who is happy to know that they are limiting the number of people in a room is grateful. This clinic has an amazing staff that is highly recommended for any pet owner. Heartfelt thanks to the staff\Validator: Cristina

 

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PROS
recommend (6)
recommended (3)
very professiona ... (3)
friendly and pro ... (2)
very kind (2)
highly recommend ... (2)
great service (1)
very happy (1)
helped me (1)
strongly recomme ... (1)
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Cons
permanent damage ... (1)
terrible (1)
rude (1)
dishonest (1)
go elsewhere (1)
waste of money (1)
never returned m ... (1)
terrible (1)
Heart of Chelsea Veterinary Group - Lower East Side Reviews: 88. Average Rating: 4.6
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