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  2. NY
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Hub Truck Rental Corporation

Hub Truck Rental Corporation

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25-61 49th Ave, Queens, NY 11101, USA Get Directions
4.2
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ABOUT   Services Excellence Summary

Hub Truck Rental Corporation has been committed to providing its customers with the best possible service since 1957. This philosophy is at the core of the company's success. Our NationaLease affiliate has a long history of satisfying customer demands, locally and nationally. Our leasing, maintenance, and rental experts are responsive to any truck challenge and recognize that each customer's situation is unique. We understand our customers' businesses inside and out and anticipate their needs. We work to keep up to date with our customer's success. Hub's proactive approach to maintenance and multiple service locations make it the premier provider in the industry.

 

SUMMARY   Reviews Summary

The positive sentiment with the services provided by hub trucks for leasing and after-sale services is seen in the customer reviews. It is evident from the reviews that customers are contended with the maintained trucks which are less likely to develop mechanical issues. The review also emphasized its customer-driven employees who have been significant in its achievements, one of its customer reviews praising Chris, a member of Hub's sales department, for his problem-solving skills while their buyer was miles away and handled the transaction virtually who he satisfied with the truck. The mechanics are commended for their transparency and work efficiency, which ensures the customer's trucks are quickly back on the road. Most customers regarded Hub Trucks as the best leasing solution in New York, and they were convinced to recommend it to their friends because the customer response was very encouraging. Despite the fact that it doesn't rent to individuals off-late, one customer who was worried has had their worries melted away after their first encounter with Hub Trucks. Would love to rent from here again. Other to companies who outsource trucks and logistic services as Hub took care of everything for them. Most users believe they will miss out by not choosing the Hub Trucks even in the future. The company is customer-friendly, experiences at the Hub are characterized by fast service, you feel part and parcel of the truck rental. It is also seen in the long term engagement. User reactivates back after the first experience citing a friendly environment that went into a little issue, and the rental process was over in minutes. The most experience that stood out was one of its customers who were having an issue with the used truck at first but with Hub's mechanic, was quick to solve and they were on the road again. It is evident that fthey are grateful for the way the Hub Trucks staff handled them; this evinces trustworthiness, which explains why its customers keep coming back.

 

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Pros & Cons

PROS
very helpful (1)
great service (1)
great people (1)
great staff (1)
friendly atmosph ... (1)
great work (1)
very pleasant (1)
Cons
stay away (1)
very expensive (1)
expensive (1)
go elsewhere (1)

Hub Truck Rental Corporation Reviews: 38. Average Rating: 4.2

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