Kind and compassionate staffFair pricingPersonalized touchesBeautiful urnsEfficient serviceEmpathetic supportTimely delivery of ashesAttention to detailQuick responseReasonable costs
About this business
Pet Haven Cemetery & Crematory is a pet care company based in New York City that has provided services for over a decade. We specialize in private cremations and burials, ensuring our clients that their pets receive the quality they deserve. These services are performed in our own facilities by our highly trained staff. We do not use third-party providers or middlemen in any of our services, ensuring everything is done properly and with care.
We not only see our pets as companions; they are also sources of joy, happiness, and comfort. We love them as much as we love any member of our family, and for this reason, we give them the best. Pet Haven Services provides your pet with a final resting place. With gentle hands and deep care, Pet Haven's compassionate and professional staff can provide the services that such an animal deserves.
Private cremation of any size and type of pet is available in our facilities. We are open to cremating any pet, whether it is a cat, dog, or bird. Burial sites, memorials, and urns are also available to those residing in the NYC metro area. We understand that pet owners may have some particular requirements.
Reviews Summary
The reviews commend Pet Haven for its compassion and affordability while handling the cremation of their beloved pets. Customers are grateful for the deeply appreciated small wooden box used to hold the pet's ashes. The box was inscribed with the pet's name on it. Additionally, they appreciate the employees like Louis who made the challenging times easier. Pet Haven is consistent in its top-notch customer service, suggesting that it is the best choice for pet cremation services. The service is seamless and professional, providing certificates and urns in a timely fashion. Most customers appreciate the services of Pet Haven and advise others.
Frequently asked questions
7 questions
What do clients say about the care provided by Pet Haven Cemetery & Crematory during difficult times?
Clients frequently praise the team at Pet Haven for their compassion and empathy during the loss of a pet. Many reviewers highlight the kindness shown by staff like Louis, who provide support and understanding throughout the process.
Does Pet Haven Cemetery & Crematory offer private cremation services, and how do clients feel about their experience?
Yes, Pet Haven specializes in private cremation services. Reviewers appreciate the seamless process and the respectful handling of their pets, often mentioning the beautiful urns and certificates they received afterward.
What services does Pet Haven Cemetery & Crematory provide?
Pet Haven offers a range of services including Private Cremation, Group Cremation, Cremation with Urn, Home Pickup, Special Delivery, Standard Shipping, Engraved Urns, Memory Boxes, Paw Print Kits, and more. They also provide grief counseling and memorial planning.
What are the hours of operation for Pet Haven Cemetery & Crematory?
Pet Haven is open 24 hours a day, seven days a week: Monday: 00:00-23:59 | Tuesday: 00:00-23:59 | Wednesday: 00:00-23:59 | Thursday: 00:00-23:59 | Friday: 00:00-23:59 | Saturday: 00:00-23:59 | Sunday: 00:00-23:59.
Can I arrange for pre-need services with Pet Haven Cemetery & Crematory?
Yes, Pet Haven offers pre-need arrangements including pre-paid cremation plans and memorial service planning, allowing pet owners to make decisions ahead of time for peace of mind.
What happens if I need to transport my pet's ashes after cremation?
Pet Haven provides various transport options for pet ashes, including Home Pickup, Special Delivery, and Standard Shipping, ensuring that clients receive their pets' remains in a timely and respectful manner.