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Review Keywords Analysis

US / NY / New York
R.E.M. Residential photo
R.E.M. Residential photo
R.E.M. Residential photo

R.E.M. Residential

Address: 36 W 37th St, New York, NY 10018, USA Get Directions

Services & pricing

Average price range
ServiceDetailsPrice
Property Management Maintenance Requests $15 - $40 Call to Book
Tenant Communication $10 - $30 Call to Book
Property Viewing Coordination $20 - $50 Call to Book
Plumbing Services Leak Repairs $50 - $150 Call to Book
Pipe Installation $100 - $250 Call to Book
Drain Cleaning $75 - $200 Call to Book
HVAC Services Installation $800 - $3000 Call to Book
Repair $50 - $250 Call to Book
Maintenance $100 - $300 Call to Book
Cleaning Services Deep Cleaning $100 - $300 Call to Book
Regular Maintenance Cleaning $50 - $150 Call to Book
Post-Tenancy Cleaning $150 - $400 Call to Book

What people love

From reviews
Responsive staff Quick response Professional staff Efficient service Friendly staff Helpful staff Maintenance support Kind staff Clear communication Effective problem resolution

About this business

REM Residential manages close to 5,000 apartments in New York City, Long Island, and a portion of Westchester. We are a cutting-edge family enterprise that values old-fashioned principles. We see everyone who enters our environment as a family member. Our warm and friendly team is approachable and easy to contact. REM Residential Wins 2019 NYBMA Property Management Company of the Year. REM became the 2017 Pioneer Award recipient from SiteCompli, the 2016 NYARM Property Management Company of the Year, and the 2014 Trailblazer of the Year. Industry leaders and customers have recognized the one-of-a-kind approach of the REM business model. We work hard to surpass the norm and support our clients in achieving greatness.

Reviews Summary

The overarching sentiment of the reviews is that Rem is an outstanding property management option. There's a high emphasis on the company's team expertise, particularly their positive and good customer service. Toward the quick turnaround on maintenance requests, people seem pleased. The system of paying and renewing the lease stands out. Some workers like Violsa and Albina have been singled out for praise. These employees went up and beyond in their work, resulting in a positive living environment. The corporation and the staff are strongly praised in general. The dominant theme in customer reviews is contentment, and it appears that Rem has been able to create a positive living experience.

Frequently asked questions

6 questions
What do R.E.M. Residential clients say about the work?
Clients frequently praise R.E.M. for their quick response times, professionalism, and friendly staff. Reviewers highlight the team's dedication to resolving maintenance issues and their effective communication, making them a trusted choice for property management.
Does R.E.M. Residential handle plumbing services like leak repairs in New York?
Yes, R.E.M. Residential offers plumbing services, including leak repairs, pipe installation, and drain cleaning. Their team is noted for their efficiency and promptness in addressing plumbing issues.
Can I get maintenance requests handled quickly with R.E.M. Residential?
Yes, many reviewers commend R.E.M. for their swift handling of maintenance requests, often resolving issues almost immediately, which enhances the living experience for tenants.
What services does R.E.M. Residential provide for property management?
R.E.M. Residential offers a range of services including Property Management (Maintenance Requests, Tenant Communication, Property Viewing Coordination), Plumbing Services (Leak Repairs, Pipe Installation, Drain Cleaning), HVAC Services (Installation, Repair, Maintenance), and Cleaning Services (Deep Cleaning, Regular Maintenance Cleaning, Post-Tenancy Cleaning).
Is R.E.M. Residential recognized for their property management expertise?
Yes, R.E.M. Residential has received multiple awards, including the 2019 Property Management Company of the Year from NYBMA, showcasing their expertise and commitment to excellence in property management.
Where is R.E.M. Residential located?
36 W 37th St, New York, NY 10018, USA

Location & directions

New York, New York
R.E.M. Residential
Property Management Company
Address
36 W 37th St, New York, NY 10018, USA
Hours
Open 9:00 AM - 5:00 PM
R.E.M. Residential Reviews · 4.8 average
1 Reviews
G Google 533
L
Luis
Michael Besse and Donika are doing a Great job on Resolving Tenants needs. Love ❤️ you guys

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