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R.E.M. Residential

Name: R.E.M. Residential
Address: New York, US
Telephone: +12122608060
Rating: 4.7521

363 reviews

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+12122608060

Open 9:00 AM - 5:00 PM now

36 W 37th St, New York, NY 10018, USA Get Directions

property management company Top Property Management Companies in United States Top Property Management Companies in New York

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ABOUT Services Excellence Summary

REM Residential manages close to 5,000 apartments in New York City, Long Island, and a portion of Westchester. We are a cutting-edge family enterprise that values old-fashioned principles. We see everyone who enters our environment as a family member. Our warm and friendly team is approachable and easy to contact. REM Residential Wins 2019 NYBMA Property Management Company of the Year. REM became the 2017 Pioneer Award recipient from SiteCompli, the 2016 NYARM Property Management Company of the Year, and the 2014 Trailblazer of the Year. Industry leaders and customers have recognized the one-of-a-kind approach of the REM business model. We work hard to surpass the norm and support our clients in achieving greatness.

SUMMARY Reviews Summary

The overarching sentiment of the reviews is that Rem is an outstanding property management option. There's a high emphasis on the company's team expertise, particularly their positive and good customer service. Toward the quick turnaround on maintenance requests, people seem pleased. The system of paying and renewing the lease stands out. Some workers like Violsa and Albina have been singled out for praise. These employees went up and beyond in their work, resulting in a positive living environment. The corporation and the staff are strongly praised in general. The dominant theme in customer reviews is contentment, and it appears that Rem has been able to create a positive living experience.

Luis left a 5 star review

★★★★★

On TrustAnalytica

Sep 25

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Reputation Change over time

Pros & Cons

PROS

recommend (40)

highly recommend ... (27)

very professiona ... (15)

helped me (8)

very responsive (7)

very helpful (6)

great management ... (6)

very friendly (6)

recommended (6)

great company (5)

Cons

unprofessional (2)

no response (1)

stay away (1)

lack of communic ... (1)

damages (1)

dishonest (1)

rude (1)

unresponsive (1)

upset (1)

unreliable (1)

R.E.M. Residential Reviews: 363. Average Rating: 4.8

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Reviews (1) Google Reviews (362)

Luis

on Trustanalytica

Michael Besse and Donika are doing a Great job on Resolving Tenants needs. Love ❤️ you guys