Shafer Clinic

Was so looking forward to meeting Dr Shafer but after the experience today with the "manager" will definitely not. I was actually flying from out of state to see Dr. Shafer., the day before my flight I had 9 missed called in a span of 2 minutes from the clinic, no messages left, no email sent l. I was in a seminar so impossible for me to step out and answer. After the seminar ended, I called the clinic to understand the reason for the calls and left messages. I was worried my appointment has been canceled and, of course I did not want to take the flight for a canceled flight. I did not hear back from the clinic so I canceled my flight. The day of the flight (today) I called the clinic. I cannot believe the way I was treated and spoken to by the person who claims to be the manager. She kept interrupting me, insisted that messages were left (impossible) insisted that 9 calls were not made (I have the call history), I asked her to please lower her voice and stopped being so rude to me - her reply - "You Are". Really??? This is how you treat your patients??? When I asked to speak to someone else, her reply: I am the manager and I am the only one you can speak to. Again, really?? Dr Shafer, I have friends who you have treated and I have been following you for a long time. I was flying from out of state to consult with you and I am shocked that you allow your clients to be subected to the treatment and insult I had to endure today. Really sad by this.