Customer Testimonials Analysis: 1. It was a cold morning when my neighbor knocked on my door informing that his unit stopped working. I called this company for a mini split replacement and their technician came quickly and installed without any complications. My neighbor was really happy with how well it is cooling now. (5 stars) 2. I wish I could leave zero stars. I have zero heating due to a problem in my HVAC. I called them for help and they told me that because another company did repair, they could not fix what the other company repaired. They instead advised me to call the other company back, which I did but they were not available. What is the point of emergency when you cannot help? And they HUNG UP on me. (1 star) 3. I needed an honest and quick heater inspection service on my property, so I called them. Their technician did an excellent job. He gave me a clear breakdown of the unit’s lifespan and the potential issues that may come with it. The inspection was detailed, and I highly recommend their services. (5 stars) 4. The day our heater stopped working is the day we needed it the most. I am glad that I contacted Top New York HVAC Services. Their repair service was outstanding, returning it back to normal operation in no time. Their team was courteous, efficient, and made sure the system was working perfectly before leaving. (5 stars) 5. A pleasant customer experience! I contacted Top New York Heating and AC Service for my air conditioning repair service needs. They responded to my inquiries and sent a competent technician to fix it. He was a guy who knew exactly how to deal with this kind of problem and he surprisingly finished it within an hour. Thanks a lot!