Great customer serviceKnowledgeable staffProblem resolutionQuick turnaroundResponsive communicationTimely responsesProfessional and reliableHelpful and informativeEasy to useLow premiums
About this business
For Company Success, We Help Owners Build Their Strong Foundation and Health Insurance Strategy
We are here to assist you in improving employee interaction, corporate culture, and health insurance costs. Learn how we can assist you and your company today!
Reviews Summary
The reviews for TY Health Insurance Brokerage highlight the exceptional customer service provided by knowledgeable, dedicated, and professional staff who are results-oriented. The responsiveness and personalized approach provided by the team are noted, making transactions seamless. This level of customer service sets new standards and demonstrates the company's dedication to its clients. The review also covers positive aspects of their ease of use, simple billing, and understanding of medical terms at all times. The company is highly praised for these reasons. In addition, the most exceptional service is clearly illustrated by the fact that the company stands by its clients, solving even the most complex business problems. As an added advantage, the company provides an easy-to-use and exciting step tracking program. The company's solid five-star customer retention rate is proof of its commitment to its clients, who say they feel valued. However, even with such essential billing systems, there is an issue with customers who want additional features.
Frequently asked questions
7 questions
What do TY Health Insurance Brokerage clients say about the customer service?
Clients frequently praise the knowledgeable and responsive staff, particularly Talia, for their professionalism and quick resolutions to issues. Reviewers highlight the personalized service they receive, making the process straightforward and efficient.
Does TY Health Insurance Brokerage provide assistance with health insurance enrollment?
Yes, they offer comprehensive health insurance enrollment services, including online enrollment assistance, phone support, and walk-in consultations, ensuring clients have multiple options for getting the help they need.
Can I get support for medical benefit questions at TY Health Insurance Brokerage?
Absolutely! They provide support for medical benefit questions, including benefit plan information, claims submission guidance, and coverage explanations, helping clients navigate their health insurance needs effectively.
What are the operating hours for TY Health Insurance Brokerage?
Their hours are as follows: Monday: 9:00 AM-5:00 PM, Tuesday: 9:00 AM-5:00 PM, Wednesday: 9:00 AM-5:00 PM, Thursday: 9:00 AM-5:00 PM, Friday: 9:00 AM-5:00 PM, Saturday: Closed, Sunday: Closed.
Who can benefit from the small business health insurance services offered?
Small business owners looking to provide health insurance for their employees can greatly benefit from their tailored services, which include assistance with enrollment and navigating health plans to meet specific needs.
How does TY Health Insurance Brokerage handle claims submission questions?
They offer guidance on claims submission, ensuring clients understand the process and have support when filing claims, which has been positively noted by reviewers for its effectiveness.