U-Haul Neighborhood Dealer, located in Phoenix Arizona, is a company that provides moving trucks, trailers, and self-storage unit rental. Since 1945, the family of Leonard Shoen and Anna Mary Carty Shoen from Ridgefield, Washington, founded the company in his wife's parents' garage. U-Haul began by establishing franchise operations with gas stations to increase its market reach. U-Haul offers the largest number of trucks and trailers in your local area, helping to make your relocation easier. U-Haul's truck and trailer rental services make moving easy, with utility trailers for cars, enclosed cargo trailers, and car and motorcycle trailers available. Additionally, U-Haul offers a package of a moving truck with a trailer. This company also provides truck, cargo van, and pickup truck rentals for local or long-distance moves. U-Haul has moving day supplies and tools available online, such as shipping boxes and moving materials.
Reviews Summary
Overall, reviews focus on excellent customer service. The workers are well mentioned, with Adam and Manny particularly singled out for praise for their courteusyt. Customers also stated the convenience of their rentals, prompt processing, clean and well-performing trucks, and simple return policies. The staff's professionalism and helpfulness are also widely praised, with workers and place to rent for in-townmoving endeavours. There is a return sentiment that customers will use the rental location again; in some cases, they have and will recommend it to others.
Frequently asked questions
6 questions
What do U-Haul Neighborhood Dealer clients say about the work?
Customers frequently praise the professionalism and helpfulness of the staff, particularly mentioning Adam and Dave for their friendly service. Cleanliness of vehicles and efficient processes for pickup and drop-off are also highlighted positively in multiple reviews.
What services does U-Haul Neighborhood Dealer offer?
They provide a variety of services including Vehicle Rental (Cargo Van Rental, Foot Truck Rental, Moving Truck Rental), Customer Service (Reservation Assistance, Check-in Support, Post Rental Support), and Vehicle Maintenance (Oil Change, Cleaning, Safety Check).
Does U-Haul Neighborhood Dealer offer assistance for first-time renters, and what do customers say about their experience?
Yes, the team assists first-time renters with clear explanations and support. Reviewers have noted that staff members are patient and knowledgeable, helping to ease any concerns during the rental process.
What are the hours of operation for U-Haul Neighborhood Dealer?
Their hours are as follows: Monday: 8:00 AM - 7:00 PM, Tuesday: 8:00 AM - 7:00 PM, Wednesday: 8:00 AM - 7:00 PM, Thursday: 8:00 AM - 7:00 PM, Friday: 8:00 AM - 7:00 PM, Saturday: 8:00 AM - 7:00 PM, Sunday: 8:00 AM - 3:00 PM.
How does U-Haul Neighborhood Dealer handle vehicle maintenance for rentals?
They provide Vehicle Maintenance services including oil changes, cleaning, and safety checks, ensuring that all rental vehicles are in good condition for customers.