Great work cultureHelpful staffCustomer serviceEasy onboardingProfessional staffOffice environmentBusiness growthSeamless updates
About this business
We aggregate and plan content in our headless CMS, Yext Content, at that point utilize a corresponding item — including Listings, Pages, Reviews, and Search — to convey important, noticeable answers any place clients, workers, and accomplices look for data. With the Yext platform, you can control your brand and solution the public queries in real-time.
Yext has driven responses for many thousands of companies globally for more than 15 years. Our answers platform helps a massive number of companies worldwide to control their digital information and reply to public inquiries across their travel experiences on the web. Businesses can also use Yext data and ratings to examine how they are answering public inquiries.
Every digital interaction starts with a question. Every response starts with Yext.
Reviews Summary
Yext is a hugely successful company working from the heart of New York City, USA and there are many glowing reports about what it's like to work there!
Many people speak very positively about the culture and the office itself; they mention how the ambience is slick and cool, the team is very down to earth, and the city itself is full of opportunity for employees. The employees love the people they work with and love the professional approach of the Yext staff like Josh C. and Ryan, who are especially adept at welcoming new employees, providing helpful customer service, and facilitating a simple onboarding process. People who work in engineering are particularly peppy about it there, reporting that Yext is supportive of its employees' development and there are lots of bright people to work with. This is obviously a great place to work!
Frequently asked questions
7 questions
What do Yext clients say about the work?
Clients frequently praise Yext for their outstanding customer service, responsive support, and effective online presence management. Reviewers highlight the professionalism of staff like Ryan and Daniel, as well as the seamless updates to listings that significantly improve business visibility.
Does Yext offer emergency listing changes, and how do customers feel about their response time?
Yes, Yext provides emergency listing changes as part of their Business Listing Management services. Customers have noted quick responses and effective support, with many expressing gratitude for the team's prompt actions in updating their online presence.
Can I get support through live chat at Yext?
Yes, Yext offers customer support services that include live chat support, along with email and phone support. Many reviewers appreciate the helpfulness and professionalism of the support team, enhancing their experience with the platform.
What services does Yext offer for managing my business's online reputation?
Yext offers a range of services including Business Listing Management (Basic Listing Update, Comprehensive Listing Review, Emergency Listing Changes), SEO Optimization (On-Page SEO Audit, Keyword Research, Content Optimization), Customer Support Services (Email, Phone, Live Chat), Contract Management (Contract Review, Cancellation Support, Renewal Management), and Web Presence Monitoring (Monthly Reports, Competitive Analysis, Listing Accuracy Checks).
How does Yext help with SEO optimization?
Yext provides SEO Optimization services, including On-Page SEO Audits, Keyword Research, and Content Optimization. These services are designed to enhance your business's visibility across search engines, ensuring that potential customers can easily find relevant information.
How long has Yext been in the reputation management business?
Yext has over 15 years of experience in the reputation management field, providing businesses with tools to create content-driven experiences across various digital platforms.