Knowledgeable staffResponsive communicationEasy processQuick filingFair pricingPatient and kindHelpful and informativeAttention to detailEfficient serviceHonest individual
About this business
Customer Testimonials:
1. Mike has been incredibly helpful with filing our taxes. He's so responsive by both phone and email. I always have many, many questions for him yet he is patient, kind, and welcoming toward this. I have to say it's easily one of the most helpful and seamless experiences I've had with a service in general (beyond just accounting). I highly recommend.
2. Kind, fast and efficient. First time and won’t be the last. I highly recommend.
3. I tired to call and request the rates for his services. When he said "It depends." I attempted to explain that my taxes should be pretty straight forward he said, "No it's not" and hung up. When I tried to call back he declined the call. Extremely rude and unprofessional and quite frankly, uncalled for. I never leave reviews. Ever. But this was by far the most ridiculous experience I've ever had. I would never recommend anyone call him or use his services.
4. Mike is extremely knowledgeable and well versed in the tax code. He always answers the phone and is invested in his clients interest. Mike Malfi, CPA creates a swift and easy process beginning to end.
5. Mike was great to work with I was able to reach out over the phone and explain my tax situation and after sending over my documents he quickly filed out my tax return and explained the process in a knowledgable easy to understand way. Everything happened electronically and over the phone and it was by far one of the easiest tax experiences i've had. I highly recommend working with Mike!
Nothing short of excellent! Mike is a reliable and honest professional who will fight for your interests. I would use him again!
Frequently asked questions
7 questions
What do Staten Island Tax Services clients say about the work?
Clients frequently highlight Mike's responsiveness and patience, noting that he provides thorough explanations and creates a seamless tax filing experience. Many appreciate his knowledge of the tax code and his ability to save them money compared to previous accountants.
Does Staten Island Tax Services offer tax preparation services, and what do customers think?
Yes, they offer tax preparation services including Individual Tax Return, Corporate Tax Return, and Tax Filing Consultation. Reviewers commend the efficiency and ease of the process, stating that Mike is knowledgeable and makes the experience straightforward.
What are the hours of operation for Staten Island Tax Services?
Their hours are as follows: Monday: 9:00 AM - 5:00 AM, Tuesday: 9:00 AM - 5:00 PM, Wednesday: 9:00 AM - 5:00 PM, Thursday: 9:00 AM - 5:00 PM, Friday: 9:00 AM - 5:00 PM, Saturday: Closed, Sunday: Closed.
Can I get a personal tax strategy session with Staten Island Tax Services?
Yes, they provide personal tax strategy sessions as part of their Tax Consultation services. Clients have noted the value of these sessions in developing effective tax strategies tailored to individual needs.
How does Staten Island Tax Services support clients after tax preparation?
They offer Client Support Services including Phone Support, Email Support, and Document Review. Reviewers appreciate the ongoing support and responsiveness from Mike, which enhances the overall client experience.
Who leads Staten Island Tax Services, and what do clients say about their expertise?
Mike Malfi, CPA, leads the practice and is frequently praised for his extensive knowledge of the tax code and commitment to clients. Reviewers describe him as invested in their interests, ensuring a smooth process from start to finish.