×

Review Keywords Analysis

  1. US
  2. NY
  3. Saratoga Springs
My Jockey's Account photos

My Jockey's Account

Opening Hours: Closed Now now
Address: 211 Maple Ave, Saratoga Springs, NY 12866 Get Directions
4.9
reliable-icon Reliable
Claim the profile, write a
review or rate company
Unclaimed Profile Add to TOP 10 Write a Review
or rate us:
Service Sub Service Average Price Range (USD)
HVAC Installation Furnace Installation
$1500 - $3000 Call to Book
Mini Split Installation
$2000 - $4000 Call to Book
Boiler Installation
$3000 - $6000 Call to Book
HVAC Maintenance Furnace Maintenance
$100 - $200 Call to Book
Boiler Maintenance
$150 - $250 Call to Book
Mini Split Maintenance
$100 - $200 Call to Book
Water Heater Services Water Heater Installation
$1000 - $3000 Call to Book
Water Heater Repair
$150 - $400 Call to Book
Water Heater Maintenance
$100 - $200 Call to Book
HVAC Repairs Emergency Furnace Repair
$150 - $500 Call to Book
Boiler Repair
$200 - $500 Call to Book
Mini Split Repair
$150 - $400 Call to Book
ABOUT   Services Excellence Summary

Customer feedback digest: 1. Called on Sunday, got a call back right away, and service was scheduled for 9:30 am on Monday. Technicians arrived at 9 am and resolved the issue very quickly. Highly recommend. 2. Happy with the service. The fact that Neil had previously worked on me boiler years ago. Didn’t have much interaction with his partner but was very happy with Noel. I will definitely ask for him in the future 3. 4. Assessment was straightforward and free of aggressive sale tactics. No overselling efforts. Assessor: advised me of right sizing despite my request for higher btu. Installation crew arrived on time, was efficient and timely completed the job. Walk through was clear. Crew was professional and courteous. 5. Assessment was straightforward and free of aggressive sale tactics. No overselling efforts. Assessor: advised me of right sizing despite my request for higher btu. Installation crew arrived on time, was efficient and timely completed the job. Walk through was clear. Crew was professional and courteous. 6. Couldn’t be happier with the job they did. All new HVAC and mini splits installed. Great customer service. 7. Couldn’t be happier with the job they did. All new HVAC and mini splits installed. Great customer service. 8. Neil was the best tech they've sent yet. However this is visit 5 to service a brand new unit. The Rinnai combo unit has not worked right since it was installed. In my humble opinion it was installed incorrectly from the beginning! Every few months the unit shuts down and I'm without heat! The techs are overworked and always running late! Jockey just doesn't care. They have my $12K fir the unit and an additional $200 for a service contract. If you're thinking of investing in a new furnace, shop elsewhere. The 4 stars are for the technicians. The company gets a minus 5 stars! 9. Neil was the best tech they've sent yet. However this is visit 5 to service a brand new unit. The Rinnai combo unit has not worked right since it was installed. In my humble opinion it was installed incorrectly from the beginning! Every few months the unit shuts down and I'm without heat! The techs are overworked and always running late! Jockey just doesn't care. They have my $12K fir the unit and an additional $200 for a service contract.

 

cancel
cancel
John Doe left a 5 star review
★★★★★
On Google
Just now
Verified

Reviews Live Stream Widget

Live stream your reviews on website.

Collect your Trust Badge

Get recognition as a TOP Business!

Reputation Change over time
5
4
3
2
1
0

Pros & Cons

PROS
recommend (56)
highly recommend ... (35)
very professiona ... (16)
great job (14)
on time (12)
very happy (7)
excellent job (6)
great customer s ... (4)
excellent servic ... (4)
great work (4)
Load more
Suggestions?

This page was created with input from our community. Contact us to update the information.

Get in touch!

My Jockey's Account Reviews: 261. Average Rating: 4.9

filtered by
% summary
Excellent
0%
Good
0%
Average
0%
Poor
0%
Bad
0%

Sign in to leave a review

via your social media account

No Reviews Found

cancel
cancel
John Doe left a 5 star review
★★★★★
On Google
Just now
Verified

Reviews Live Stream Widget

Live stream your reviews on website.

Collect your Trust Badge

Get recognition as a TOP Business!