Aaron's Rent To Own

Aaron's Rent To Own Recent Customer Feedback 1. Friendly employees and willing to work with you 2. Friendly employees and willing to work with you 3. I keep getting dryers that don't work or stop working after a short time getting the dryer. So frustrating. I was given three dryers consecutively, and all of them turned out to be faulty. This has been happening for months. I have been paying a lot of money and I have had a working dryer for just a few weeks. Now they are saying that the outlet is the problem and will not give me a new dryer until my landlord checks out the outlet. I am so frustrated with their service. Why is it so hard to get a working dryer from you guys? How are you going to deny me a new dryer while I am still working on paying for it and in reality it is broken, and it can't do one thing it's supposed to do which is DRY MY CLOTHES!!!!???? I am not happy with this issue. 4. I keep getting dryers that don't work or stop working after a short time getting the dryer. So frustrating. I was given three dryers consecutively, and all of them turned out to be faulty. This has been happening for months. I have been paying a lot of money and I have had a working dryer for just a few weeks. Now they are saying that the outlet is the problem and will not give me a new dryer until my landlord checks out the outlet. I am so frustrated with their service. Why is it so hard to get a working dryer from you guys? How are you going to deny me a new dryer while I am still working on paying for it and in reality it is broken, and it can't do the one thing it's supposed to do which is DRY MY CLOTHES!!!!???? I am not happy with this issue. 5. Nice store with quality products and fair prices. 6. Nice store with quality products and fair prices. 7. Delivery is late. They didn't come on the actual day. EXCUSE: We are running late. 8. Delivery is late. They didn't come on the actual day. EXCUSE: We are running late. 9. In August 12, 2024 at about 7:45pm I was driving my 7 year old daughter to get ice cream we were driving down broadway in Watervliet when 1 of your drivers was backing out of a driveway in front of me making me almost T-bone him, I slammed on my breaks laid on my horn causing my daughters seatbelt to lock up and hurt her chest/neck area! He then pulled along side of me telling me “I didn’t have to be so angry” I told him he didn’t have to pull out not paying attention when I have a child in the car and that I would be calling his boss, but because it was 7:45pm and Aaron’s was closed he didn’t care!!!! He was in an Aaron’s Van, black with a little beard and glasses. He had another worker in the passenger seat kind of looked like a girl but I didn’t pay as much attention to them as they were not the drivers! He also almost caused the car behind me to rear end me causing that car to also lay on his horn! If you want to hire drivers please make sure they are not RECKLESS and a DANGER to the road! I will also be reporting this incident to corporate in the morning! 10. In August 12, 2024 at about 7:45pm I was driving my 7 year old daughter to get ice cream we were driving down broadway in Watervliet when 1 of your drivers was backing out of a driveway in front of me making me almost T-bone him, I slammed on my breaks laid on my horn causing my daughters seatbelt to lock up and hurt her chest/neck area! He then pulled along side of me telling me “I didn’t have to be so angry” I told him he didn’t have to pull out not paying attention when I have a child in the car and that I would be calling his boss, but because it was 7:45pm and Aaron’s was closed he didn’t care!!!! He was in an Aaron’s Van, black with a little beard and glasses. He had another worker in the passenger seat kind of looked like a girl but I didn’t pay as much attention to them as they were not the drivers! He also almost caused the car behind me to rear end me causing that car to also lay on his horn! If you want to hire drivers please make sure they are not RECKLESS and a DANGER to the road! I will also be reporting this incident to corporate in the morning! 11. Staff is friendly and helpful when browsing. Never had any problems here. 12. Staff is friendly and helpful when browsing. Never had any problems here. 13. Very helpful员 14. I would give zero stars if I could. To be talked down to on the phone and belittled as a paying customer. The worst customer service I have ever received. Ending my lease and never looking back. 15. If I could give -100 I would. I ordered over month ago which I understand new product takes longer I get it, but then they keep calling me to spend more money there when I still have not got the first items I ordered wayy over a month ago? then they tell you oh let me find out for you I will call you to give an update and they never call you back!!!!!!!!!! Then you call a week later and they tell you WE DO NOT HAVE TO CALL YOU??? IN A RUDE MANNER??!! YEA I would say very unprofessional, ESPECIALLY WHEN THE LADY LAST WEEK SAID SHE WOULD CALL MOST LIKELY THE SAME PERSON!! Very poor customer service... I prolly go a little over board by calling the lady 1 name, but come on people I been waiting 1 and a half months for my purchase. Also was n told 3 weeks ago that we would have it by the 21st???? Then you call again and they put on hold, they hang up and act like you were disconnected, and SO THE SAME THING AGAIN when you call back!!! NEVER AGAIN I AM ALSO CANCELLING MY ORDER!!!! I also filed complaint with corp. and attorney general!!! I have had enough of not being treated properly or of a "valued customer".