Professional staffKnowledgeable techniciansEfficient serviceThorough explanationsTimely arrivalQuick repairsPolite servicePrompt serviceFriendly staffClean work
About this business
Established in 1958 by Wilson, Wilson Plumbing & Heating provides high-quality plumbing and heating services to Akron homes and companies. The company has grown from a one-person operation into a multi-division organization, led by Ralph and Theresa Wilson's son, Paul. Having been in the industry for such a long time, we have learned some important lessons. We understand all there is to know about HVAC and plumbing systems. This knowledge helps us deliver classy customer service to clients who have been with us for six decades. Our transparent and straightforward pricing is one aspect that sets us apart from our competitors.
Reviews Summary
The reviews show a broad range of customer satisfaction with prompt and professional plumbing customer service. A majority praised the workers who were courteous and hands-on throughout projects. Notable examples for exceptional attention to a client include offering preventive advice and returning to clear a clogged drain. The technicians are able to understand and solve problems effectually. This leads to multiple projects being finished on time. Many client reviews confirm a suggestion due to the personable behavior and job well done. The technicians were personable and completed the job neatly, which was met with appreciation. Suggestions for preventive measures and care for delicate jobs make the service top-rated. Plumbers were polite and detailed, which made clients reassured. Clients report that plumbing services from this company are affordable, professional, and efficient and pledge to use them in the future.
Frequently asked questions
6 questions
Does Wilson Plumbing & Heating handle water heater installation in Akron, and what do customers say about their service?
Yes, they offer water heater installation among other plumbing services. Customers have praised their technicians for being knowledgeable and efficient, with one noting that their technician explained everything thoroughly during the installation process.
What do clients say about the punctuality and professionalism of Wilson Plumbing & Heating?
Clients frequently highlight the team's punctuality and professionalism. Many reviews mention technicians arriving on time and completing jobs efficiently, with one customer noting that their technician was courteous and respectful throughout the process.
Can I get a consultation for plumbing maintenance from Wilson Plumbing & Heating?
Yes, they offer general maintenance services, including consultations to avoid premature failures. This proactive approach has been appreciated by customers, who value the team's thoroughness and expertise in plumbing systems.
Does Wilson Plumbing & Heating offer drain cleaning services, and how effective are they?
Yes, they provide drain cleaning services. Customers have reported effective results, with one reviewer mentioning that their technician quickly resolved a blocked drain without any surprise charges.
What types of heating services does Wilson Plumbing & Heating provide?
They offer heating services that include boiler inspection, heating system repair, and water softener installation. Their expertise in HVAC systems contributes to their reputation for quality service.