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From “Cup to Seed,” we cultivate relationships. We buy coffee directly from farmers and make direct payments to eliminate duty. This direct relationship means that farmers receive the best price for their high-quality crops. We have cultivated friendships and industry partners. Our farmers are always there for us, and we honor their hard work by meeting their price. “There are so many women in coffee,” says Angele Ciza, “and they want to help their communities by providing them with economic and education opportunities. If you want Burundi to be developed, you need to empower women.” Our Roasting Haus in Over-the-Rhine roasts our coffees by hand in small batches. Roasting slowly, thoroughly, and without any stress or time constraints honors the hard work of the farmers and brings out their distinct flavors and flavors. The most critical relationship we have is with our customers. We want to grant a welcoming, genuine, and inclusive coffee experience for our customers. We'll offer everyone an extraordinary coffee. We are all concerned about good coffee. Whether you're a coffee lover, a moderate coffee drinker, or just starting on your coffee journey, we want to make sure everyone has a nice cup of coffee.
 
Reviewers are overwhelmingly positive about the coffee shop. They consistently praise the coffee, saying it is the best in Cincinnati. They like that the shop often has fresh beans in a rotating selection from various locations, which appeals to lovers of single-origin brews. Customers are equally as fond of the staff, the vibe, and the selection, which has cold brews, lattes, and drip coffees, in addition to pastries and other food options. Previous customers suggested that the shop can be busy but said that this is not a negative point due to the high quality of the offerings. The shop has limited seating, and some find it difficult to get a place when many people are stopping by; complaints have urged that they extend their business hours, so there is time enough for customers to visit. Other common critics include a desire for more comfortable seating choices, not only hard wooden chairs. Nonetheless, others suspect these are cosmetic complaints due to their desire to spend more time in the remarkable space provided by the coffee shop.
 
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