Friendly staffGreat customer serviceClean vehiclesNice equipmentQuick and easyFair pricingPrompt serviceExceptional customer serviceQuick in and outHelpful staff
About this business
"Enterprise Truck Rental provides outstanding service at the high standards that have distinguished Enterprise for many years. This firm, which is the corporate sibling of Enterprise Rent-A-Car, provides all of the features that have made Enterprise Rent-A-Car famous. Enterprise Truck Rental customers come to know why it is a great fit for them. Rent your truck by the day, week, or month. Enterprise has you in mind. Select from 3/4- to 1-ton pickups and cargo vans, stakebeds and straight trucks from 16'-26', all equipped for commercial use. Seasonal, peak and project-based clients are confident they have the best truck for the job. Free pick-up services (customer also picking up) and 24-hour roadside aid make our customer service second to none."
Reviews Summary
Enterprise Rental Reviews:
The reviews express positive experiences and satisfaction among renters. Many talked about the exceptional customer service and convenience, with specific agents like Tim, Amanda and Jeremiah lauded. Vehicles were available and well-maintained, and rental was easy, whether for a van or truck. The majority said they would return to rent, with one lauding a truck's towing capability while another thanked the staff for helping after an accident. Price was also brought up, with most finding it affordable and fair, showing in the value of their rental. Generally, the customers loved the service, with a number saying it was the best they had received. U-Haul has lost them because they now prefer Enterprise.
Frequently asked questions
7 questions
What do Enterprise Truck Rental clients say about the work?
Clients frequently praise the friendly and professional staff, the cleanliness of the vehicles, and the quick service. Reviewers highlight exceptional customer service, with specific mentions of staff members like Tim, Amanda, and Jeremiah, who made the rental experience enjoyable.
Does Enterprise Truck Rental offer free pick-up services in Cincinnati?
Yes, Enterprise Truck Rental includes free pick-up as part of their customer service. This has been positively noted by customers, enhancing their overall rental experience.
What types of trucks can I rent from Enterprise Truck Rental?
They offer a variety of truck rental options, including Box Truck Rental, Cargo Van Rental, and Pickup Truck Rental. Additionally, you can choose from 3/4 to 1-ton pickups and cargo vans, as well as stakebed and straight trucks in sizes 16'-26".
Can I get assistance with my reservation at Enterprise Truck Rental?
Yes, they offer free reservation assistance as part of their customer service. This has been appreciated by customers who find the process smooth and efficient.
How does Enterprise Truck Rental ensure vehicle cleanliness?
They provide pre-rental and post-rental cleaning services, ensuring that all vehicles are maintained to high standards. Customers have noted the vehicles are always clean and ready for use.
What do customers say about the vehicle selection at Enterprise Truck Rental?
Reviewers often mention the great selection of vehicles available for rent, highlighting that the equipment is well-maintained and suitable for various needs, from personal to commercial use.