Not all body shops are created equal. Collision repair services and auto body repairs are not the same thing. Impact Auto Body is one of our biggest differences. We are unique.
All you have to do is call. We do everything you need for you. Our office is located in Eastern Cincinnati, and we are proud to serve the Greater Cincinnati Tri-State Area. Every scratch and dent can be fixed by us. A nick...scratch...crease... ding... bumper bender... or major frame or body damage - we can fix it all. The next time you see your car, it will be brand new. With our team, this is simple. Make it Right.
Body shops should be remembered for their work and service. At Impact Auto Body,we are proud to be known for both. All you have to do is call. We offer a variety of services.
If you are waiting, our lobby is comfortable. All vehicles left or parked at Impact Auto Body are stored securely. Our goal is to make the whole process as easy as possible for you. We do it right.
Reviews Summary
The reviews for Impact Auto Body are overwhelmingly positive. Customers actually take note of the excellent service, high-quality work, and efficient repairs. They are pleased with the welcoming attitude and trustworthiness. Some reviewers mentioned the staff's helpfulness and thoroughness in responding and taking care of everything from start to finish, even after hours. Skilled technicians, honest cost estimates, clear expectations, and faster-than-expected completion are recognized in two reviewers. The staff combined extraordinary kindness with rewarding work, and each customer expressed their genuine satisfaction at the hard work by the entire team. Reviewed by clients who did not anticipate the high-quality repair work and the added value of a clean and vacuumed car. The overall sentiment is excellent, with many recommending Impact Auto Body over and over again.
Frequently asked questions
7 questions
What do Impact Auto Body clients say about the work?
Clients frequently praise the high quality of repairs and the professionalism of Chris and Diane. Reviewers highlight their excellent communication, prompt service, and attention to detail, often noting that vehicles look as good as new after repairs.
Does Impact Auto Body handle collision repair services, and what do customers say about their experience?
Yes, they offer collision repair services including bumper repair, body panel repair, and paint touch-up. Customers commend the team's efficiency and quality of work, often mentioning quick turnaround times and thorough repairs.
Can I get auto detailing services at Impact Auto Body, and what do clients think about them?
They provide auto detailing services, including exterior wash and wax, interior vacuum and cleaning, and a full detail package. Clients appreciate the thoroughness of the detailing, often noting their vehicles look pristine after service.
How does Impact Auto Body assist with insurance claims?
The team offers insurance handling services like claims processing, rental car coordination, and estimate negotiation. Reviewers have noted their proactive approach in dealing with insurance companies, easing the stress of the repair process.
Does Impact Auto Body offer paintless dent repair, and how effective is it?
Yes, they provide paintless dent repair services, including minor dent removal, hail damage repair, and scratch removal. Customers have reported excellent results, often stating that dents are virtually undetectable after the service.
What sets Impact Auto Body apart from other body shops in Cincinnati?
Impact Auto Body is recognized for its exceptional customer service, cleanliness, and a commitment to quality. Reviewers often mention the personal touch from Chris and Diane, highlighting their honesty and willingness to go above and beyond.