Mel's Auto Glass is an independent, family-owned business that has been repairing windshields and auto glass in the Greater Cincinnati area since 1987. Our customers are central to our success. We are pleased to be one of the biggest independent autoglass companies in the United States. Mel and Lisa, owners of Mel's Auto Glass, participate actively in the business and keep investing in new tools and processes to keep the company's leadership in auto glass in the Tri-State region. We would like to thank you for browsing our website. We hope to see you soon! Explore the website at your leisure, and feel free to call if you have any questions. Please call the number that is most convenient for you.
At Mel's Auto Glass, our goal is to recruit only the best auto glass technicians to assist and expertly perform the work on your windshield. No matter if you are a long-time customer or just found us, our auto glass professionals will treat you with the respect you deserve. We give you the service we would want. From the auto glass and windshield replacement teams to the billing team, you are in good, caring hands. Call us today if you have a concern relating to your auto glass
Reviews Summary
Mel’s Auto Glass garners positive reviews concerning professional and quick repairs. Most customers mentioned the firm’s customer service and the helpfulness of their staff, notably Mark Rogers and Danielle. Patrons saw the repair as excellent. It was distorted, the clients claimed that they could not contact them for a second time and that they didn't have warranty for the car window. Overall, the reviewers would or already recommend the business to friends, family, and coworkers. Customers find it reassuring that they have a honest and trustworthy auto glass business. The autos glass establishment received a lot of commendations.
Frequently asked questions
7 questions
What services does Mel's Auto Glass provide for windshield repairs?
They offer Windshield Repair services including Chip Repair, Full Windshield Replacement, and Mobile Windshield Repair. Additionally, they provide Window Replacement, Insurance Claim Assistance, and Mobile Services such as On-site Windshield Replacement and Mobile Glass Calibration.
What do clients say about the customer service at Mel's Auto Glass?
Customers frequently praise the team for their excellent customer service, noting the staff's politeness, helpfulness, and willingness to accommodate urgent requests. Reviewers highlight the professionalism and efficiency of the service provided by Mark and other team members.
Can I get assistance with insurance claims at Mel's Auto Glass?
Yes, they provide free Claim Filing Assistance, Insurance Coordination, and Documentation Support to help clients navigate the insurance process smoothly.
What are the operating hours for Mel's Auto Glass?
Their hours are as follows: Monday: 8:00 AM - 5:00 PM, Tuesday: 8:00 AM - 5:00 PM, Wednesday: 8:00 AM - 5:00 PM, Thursday: 8:00 AM - 5:00 PM, Friday: 8:00 AM - 5:00 PM, Saturday: 8:00 AM - 12:00 PM, Sunday: Closed.
Does Mel's Auto Glass offer mobile services for glass repair?
Yes, they provide Mobile Services, including On-site Windshield Replacement, On-site Window Repair, and Mobile Glass Calibration, making it convenient for customers to get repairs done at their location.
How quickly can I expect service from Mel's Auto Glass?
Many customers report fast service, with some mentioning repairs completed in under an hour. The team is known for their quick response times and ability to accommodate urgent requests.