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Review Keywords Analysis

  1. US
  2. OH
  3. Columbus
AllPhase Restoration
AllPhase Restoration
AllPhase Restoration

AllPhase Restoration

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Open 00:00-23:59 now
6665 Huntley Rd P, Columbus, OH 43229, USA Get Directions
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ABOUT   Services Excellence Summary

AllPhase Restoration started as a solution to help homeowners and businesses quickly recover from disaster. Building or restoring a home damaged by fire, storm, or water takes knowledge and experience. General contractors and remodelers cannot do the job as they lack the restoration equipment and training. Our technicians are certified by The Institute of Inspection, Cleaning, and Restoration in fire and water damage recovery, restoration, and cleaning techniques. We have over 20 years of restoration and insurance experience. Our company knows how the insurance claims process works. AllPhase has the inside knowledge necessary to help the insured during the restoration and consult with them on their claim.

 

SUMMARY   Reviews Summary

Consistently, clients emphasized the high-level customer service and professionalism their inquiries AllPhase Restoration teams provided. Likewise, they would express their amazement at the timeliness of their responses and their efficient problem resolution. The AllPhase Restoration team surfaced in a customer review to cite the urgent arrival time they exhibited at a flooded customer's location—the team's professionals committing to staying around until 10 pm to provide the best services, as confirmed by clients. The reviews also depict clients as pleased with the restoration process because the company seemed to involve them at different parts of their job. The team leader, Omar, appeared in many reviews as a responsive and proactive employee who kept clients in the loop about their service delivery. The ongoing participation of the client at various points of service rendered enabled them to receive solutions tailored to their issues. It was repeatedly mentioned that the company's personnel showed up in professional gear and uniforms, showing solidarity with clients in case of emergency. Clients concluded that their AllPhase Restoration client service experience could be said to be a great one, and they would recommend the company to other clients. Abigail Shafer appeared in one review as a team member who impressed clients with their skills, friendliness, and attention to service.

 

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Reputation Change over time

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Pros & Cons

PROS
recommend (17)
highly recommend ... (4)
use them again (3)
on time (3)
great service (3)
excellent job (3)
great customer s ... (2)
very professiona ... (2)
very happy (2)
very responsive (2)
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Cons
worst company (3)
they were not co ... (1)
stay away (1)
dishonest (1)
rude (1)
overpriced (1)
AllPhase Restoration Reviews: 73. Average Rating: 4.2
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