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  1. US
  2. OH
  3. Columbus
AllPhase Restoration
AllPhase Restoration
AllPhase Restoration

AllPhase Restoration

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Open  00:00-23:59 now
6665 Huntley Rd P, Columbus, OH 43229, USA Get Directions
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ABOUT   Services Excellence Summary

AllPhase Restoration started as a solution to help homeowners and businesses quickly recover from disaster. Building or restoring a home damaged by fire, storm, or water takes knowledge and experience. General contractors and remodelers cannot do the job as they lack the restoration equipment and training. Our technicians are certified by The Institute of Inspection, Cleaning, and Restoration in fire and water damage recovery, restoration, and cleaning techniques. We have over 20 years of restoration and insurance experience. Our company knows how the insurance claims process works. AllPhase has the inside knowledge necessary to help the insured during the restoration and consult with them on their claim.

 

SUMMARY   Reviews Summary

Consistently, clients emphasized the high-level customer service and professionalism their inquiries AllPhase Restoration teams provided. Likewise, they would express their amazement at the timeliness of their responses and their efficient problem resolution. The AllPhase Restoration team surfaced in a customer review to cite the urgent arrival time they exhibited at a flooded customer's location—the team's professionals committing to staying around until 10 pm to provide the best services, as confirmed by clients. The reviews also depict clients as pleased with the restoration process because the company seemed to involve them at different parts of their job. The team leader, Omar, appeared in many reviews as a responsive and proactive employee who kept clients in the loop about their service delivery. The ongoing participation of the client at various points of service rendered enabled them to receive solutions tailored to their issues. It was repeatedly mentioned that the company's personnel showed up in professional gear and uniforms, showing solidarity with clients in case of emergency. Clients concluded that their AllPhase Restoration client service experience could be said to be a great one, and they would recommend the company to other clients. Abigail Shafer appeared in one review as a team member who impressed clients with their skills, friendliness, and attention to service.

 

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Greg left a 1 star review
★☆☆☆☆
On TrustAnalytica
Jul 07
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Pros & Cons

PROS
recommend (17)
highly recommend ... (4)
use them again (3)
on time (3)
great service (3)
excellent job (3)
great customer s ... (2)
very professiona ... (2)
very happy (2)
very responsive (2)
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Cons
worst company (3)
they were not co ... (1)
stay away (1)
dishonest (1)
rude (1)
overpriced (1)

AllPhase Restoration Reviews: 73. Average Rating: 4.2

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Worst company I've worked with. It's been two months and I still can't get an itemized receipt for my insurance company. All this company does is promise to have an account manager. Call you and no one ever calls. I have left 5 messages, talked to numerous people who are all just working out of a answering service. Didn't even work for the company. 1 I have called every number I can find online. And it's the same run around, so buyer beware. You're not working with a corporate company. There is no corporate. It's a bunch of answering services. And there will be nobody there to field a complaint. Help you if you have a problem or fix anything that you have A problem with. So now I questioned whether they even did five thousand worth the work or even two thousand since they can't seem to produce a simple invoice in a receipt
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Greg left a 1 star review
★☆☆☆☆
On TrustAnalytica
1 year ago
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