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CarMax

100 reviews

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2700 Farmers Dr, Columbus, OH 43235, USA Get Directions

used car dealer Best Used Car Dealers in United States Best Used Car Dealers in Ohio

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4.5

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Service	Sub Service	Average Price Range (USD)
Vehicle Sales	Used Car Sales	$15,000 - $30,000 Call to Book
	New Car Sales	$25,000 - $50,000 Call to Book
	Financing Options	$0 - $500 Call to Book
Vehicle Trade-In	Evaluation and Appraisal	$300 - $2,500 Call to Book
	Trade-In Offers	$2,000 - $15,000 Call to Book
	Instant Cash Offers	$2,000 - $10,000 Call to Book
Car Selling Assistance	Online Appraisal	$0 - $0 Call to Book
	In-Person Appraisal	$0 - $0 Call to Book
	Quick Sell Options	$2,000 - $15,000 Call to Book
Customer Service	Consultation	$0 - $50 Call to Book
	Follow-up Services	$0 - $100 Call to Book
	Assistance with Vehicle Issues	$0 - $300 Call to Book
Vehicle Inspections	Pre-Purchase Inspections	$100 - $200 Call to Book
	Trade-In Inspections	$75 - $150 Call to Book
	Post-Sale Inspections	$75 - $150 Call to Book

ABOUT Services Excellence Summary

We reject millions of cars in our vetting process. Our company does not sell cars with flood or frame damage, or salvage histories. We have replaced or repaired all items that do not meet our standards. Although there are cars with open safety recalls that have not been repaired, we spend hours on repairs and replacements. Afterward, we give every car a quality inspection. You can find a total of 50,000 CarMax Quality Certified vehicles.

SUMMARY Reviews Summary

CarMax has a reputation for excellent customer service, professionalism, and ease of trade. According to a recent report, CarMax's employees are very helpful, providing potential buyers with a warm, friendly environment in which to shop. Pricing is known to be fair, and many customers have noted the low-pressure, transparent selling tactics. In addition to these praise, business owners have lauded the company because the process has gone flawlessly from beginning to end. A perfect example of how they put their customers first is how they assist with trade-ins and connecting individuals with appropriate vehicles. All of this combines to create an experience that is ideal and that consumers are constantly recommending.