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  1. US
  2. OH
  3. Columbus
Franklinton Cycle Works

Franklinton Cycle Works

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897 W Broad St, Columbus, OH 43222, USA Get Directions
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ABOUT   Services Excellence Summary

FCW is a bicycle co-op that provides maintenance and repair services. Our shop has professional-grade stands and tools for members, including classes and assistance from volunteer mechanics. FCW can provide vintage parts, new tires, and lights, depending on the project. This shop is different from ordinary shops where bicycle repair is a team effort rather than a profit-making opportunity. The co-op isn't about building bikes—it is about creating a sense of belonging and connecting people. People are free to use the shop, a stand, or tools to fix their bikes, and if they need assistance, volunteer mechanics are always available to help you and share knowledge. All co-op members can use our shop and stands whenever we are open at no extra cost, so you can repair bikes on your terms. If you are still learning, you can ask a volunteer mechanic to assist you. For people who can't repair their bikes themselves, we provide three levels of repair service. Members with a household income of 2000% less will receive a 30% discount on their orders at checkout.

 

SUMMARY   Reviews Summary

Reviews summarize a couple of points, with many referring to the incredible staff. Clients commonly discuss the employees' friendliness and knowledge, including helpfulness as they select from the refurbished bikes that another review often mentions. Customers recommend the store because the employees are such good people, making them comfortable. Customers also say that the store meets the customers' needs while looking at the co-op reviews. The refurbished bikes are a great buy for those with a budget or who do not need a new model. Customers find the store unique as they find not just what they need, but staff members who not only assist them, but educate them. The co-op is highly recommended. Even if there are already so many bike shops in the area, many customers highlight the employees' other reviews of the Jesiah speed bikes and the co-op's customer service. And, as many reviewers say about the great co-op store, "The staff is very helpful and knowledgeable." (By reviewing the culture of Ferguson and reveling in the rich history and accomplished career of Sonoma's Jazz West). Customers discuss a lot of tips they've gotten from employees and that the tips are very important to them, saying they have gained from that learning. Many appreciate that the shop provides a comfortable place where building a bike is possible and others are in awe of the professional bike shop, which is so helpful. He added that the store has gained iconic status in the shops' neighborhood since the store has gained the same as the clients find the staff and the store a good company. The co-op's prices are a lot to customers. The employees also help customize the cycling experience for customers, which customers appreciate. Many cyclists' recommendations online that there is a lot of customers value so they will always know it is good. People also appreciate the employees and feel that local service is necessary to get the right recommendations. There are often suggestions on other websites for service. The store is sometimes very busy and some struggle with the traffic in the co-op's crowded Fergason shop. Customers still found it all good when they had tried more at the shop. Customers have to come in morning so they can move faster. The first time, customers are encouraged to stay and receive the experience. They often want to trade in the shop, and the store says they will take in their old bike and give it to someone. Customers want customers to refer and rate the store. There are good deals on old stock that customers can take advantage of. The store is very well reviewed and-Knowledgeable Staff Items, and the shop receives a five star review. Customers have always said that the shop has become a popular store for bikes. Customers often discuss the good service and the good treatment they get. There are also recommendations for the co-op's facility because customers find a very impressive customers' most favorite store. Customers who also like to buy online recommend the co-op as well and the popular bicycle store.REVIEW_TIME:7分钟

 

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Pros & Cons

PROS
recommend (8)
very helpful (5)
great place (5)
helped me (5)
very knowledgeab ... (4)
friendly staff (4)
great service (4)
highly recommend ... (4)
affordable (3)
great people (3)
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Cons
horrible (1)
expensive (1)
Franklinton Cycle Works Reviews: 91. Average Rating: 4.9
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