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  1. US
  2. OH
  3. Columbus
Kloud9 IT-Columbus
Kloud9 IT-Columbus
Kloud9 IT-Columbus

Kloud9 IT-Columbus

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4449 Easton Way Suite 2050, Columbus, OH 43219, USA Get Directions
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ABOUT   Services Excellence Summary

Kloud9 IT-Columbus - About Us What are you waiting for when Kloud9 IT, Inc. provides technology solutions? You can focus on other aspects of the business, knowing that we are handling your IT department. If you want security and your systems to be safe from any urgent issues, then we are your solution. Our company's innovative solutions guarantee that your business operations will continue as expected, whether you have an internal IT department or not. Kloud9 IT also offers a range of services like the 24-hour support and maintenance of your IT systems. Our vision states that we are a unique software company that provides the best technology support, consulting, and maintenance services to our clients so they can be more productive and profitable. Kloud9 IT was founded in 2006 as a small computer repair shop. The company has grown into something bigger. Trent Milliron, the CEO of the company, is an IT expert. Trent started his career with a different outlook than the rest. He learned from his experiences to create Kloud9, a company that offers IT solutions. Trent is an entrepreneur who knows the business and the technical mechanisms of the business. He has used his experience to design and implement an IT process for business owners. He got his IT start during the Dot-Com period. This period taught him the importance of planning and avoiding bad strategies. Trent has gained valuable experience in technology development. This knowledge allows him to navigate more effectively and understand best practices. The dotcom bubble burst and Trent had to change his focus. He found that he had a new role in Cleveland. Working in a school district, he realized that both public and private entities don't know what IT is. He created Kloud9, which was based on hisassy

 

SUMMARY   Reviews Summary

The customer service here is outstanding with multiple references to helpfulness and patience, especially when dealing with non-technical employees. Most customers have expressed satisfaction with their service, praising employees such as Mark and Jacob. The workers have extensive tech knowledge and work promptly to solve any problems that may arise, according to the reviews. The customers would like to see improvement in speed for computer recovery tasks, but they generally find the overall speed of issue resolution to be excellent. The service of employees like Jacob and Jason has been highly praised, with one customer noting how polite Jacob is while at the same time being very good at solving computer issues. Most reviews mention one or two employees by name alongside the excellent customer service of Kloud9. The outcome is commendable support for people who may not have good computer skills and a raucous pat on the organization's back, signifying a job well done.

 

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Pros & Cons

PROS
excellent servic ... (5)
very helpful (5)
recommend (4)
very professiona ... (4)
highly recommend ... (3)
very knowledgeab ... (3)
great customer s ... (3)
great service (3)
very quickly (3)
helped me (2)
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Kloud9 IT-Columbus Reviews: 73. Average Rating: 4.9
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