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Morris Home Furniture and Mattress

Name: Morris Home Furniture and Mattress
Address: Columbus, US
Telephone: +16143694550
Rating: 3.26

100 reviews

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+16143694550

Open 10:00 AM-8:00 PM now

3850 Morse Rd, Columbus, OH 43219, USA Get Directions

bar stool TOP Bar Stool Suppliers in United States TOP Bar Stool Suppliers in Ohio

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ABOUT Services Excellence Summary

At Morris Home Furniture and Mattress, Columbus can trust they are going to find high-quality home furnishings. We have been helping homeowners furnish all their rooms since 1947. Our inventory is extensive and includes dining furniture, living room furniture, and bedroom furniture. Morris Furniture can meet every furnishing need your home may have.

SUMMARY Reviews Summary

Morris Furniture has an impressive customer service team. Many customers praised the valuable assistance they received from staff, particularly Lynne Bee, Jeff Williford, and Kira Severyn. Testimonials laud employees who take a professional approach, are informed about the products, and provide useful advice. A notable example is when Mike Saleh helped a customer locate hard-to-find items. Some reviewers commend the atmosphere at the Morse Road and Polaris locations for making them feel at ease and not pressured to buy. Still, a customer complained about this in another comment, noting that an employee followed them around despite protesting that they were just looking. Additionally, some users mentioned the welcoming ambiance and a lot of quality merchandise available for customers to purchase. A few customers looked back on their experiences with the business and observed that the experience was pleasant overall. One person mentioned that after needing assistance after a furniture purchase broke, multiple staff members at Morris Furniture on Polaris assisted them in a professional and timely manner, preventing negative opinion of the store. This review indicates that Morris Furniture is a place where customers are taken care of and can make purchases with confidence and that most customers will probably enjoy a stress-free experience.

John Doe left a 5 star review

★★★★★

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Reputation Change over time

Pros & Cons

PROS

very friendly (3)

very helpful (3)

great experience ... (2)

very professiona ... (2)

great customer s ... (2)

reasonable price ... (1)

service was grea ... (1)

recommend (1)

nice place (1)

great prices (1)

Cons

horrible (6)

disappointed (5)

very disappointe ... (4)

awful (3)

not recommend (2)

horrible custome ... (2)

worst experience ... (2)

was damaged (2)

go somewhere els ... (2)

rude (2)