Professional techniciansPrompt serviceDetailed explanationsFriendly serviceClean installationKnowledgeable staffEfficient workClean work areaHelpful adviceAccommodating staff
About this business
For over 30 years, Quality Air Heating and Air Conditioning has been providing quality heating and cooling solutions in Columbus, Ohio. We are a family-run business, and we understand the needs and concerns of local homeowners. Our HVAC services are highly valued by our customers. Our end goal is for you to be pleased and return to us for future services. This demands that we have a comprehensive record of your needs because if we do not complete a task, you will not be happy. We will inform you about it all above. Our customers enjoy the quality of our state-of-the-art services. We aim to work with professionalism and efficiency. Look no further than Quality Air Heating and Air Conditioning. Hear from some of our satisfied customers.
Reviews Summary
Quality Air has numerous positive reviews, with several customers lauding the likability and professionalism of various technicians like Matt, Kaleb, and Lidio. One customer praised Matt for his diligence in examining all the components and his pleasant attitude throughout the visit. Another customer was satisfied with the prompt response from Kaleb and Lidio after their system failed during winter, quick and clean installation and fantastic explanation of the system’s functions. Many customers have left positive reviews about their personal interactions with the staff, especially the technicians who auto-bot gave a great presentation of the features, were very respectful of the customers’ homes, and left them clean. Customers were generally pleased with the fast installation of new units and the possibility of receiving a quote within 24 hours. There was a running theme of quality service in all the reviews and a general feeling that Quality Air was a great company to work with for HVAC problems, even in emergencies. Many of the reviewers were sure to use the company in the future and recommended them to friends. Ryan was another customer service manager but was indispensable for Ryan, who generally received positive feedback from customers when considering another HVAC system after consulting and reviewing all the alternatives from other companies. His willingness to work closely with clients throughout the process made them more relaxed. The team installed the systems in the customers' homes, and everyone was pleased. The customer's overall agreement with the service from the company was excellent. They highly commended the company for its reliability in tough times and quality service.
Frequently asked questions
7 questions
What do Quality Air Heating and Air Conditioning clients say about the work?
Clients frequently praise the team for their professionalism, punctuality, and thorough explanations during service. Staff members like Matt, Lidio, and Ryan are often mentioned for their courteous and knowledgeable service, contributing to a high level of customer satisfaction.
Does Quality Air Heating and Air Conditioning offer emergency repairs in Columbus, and what do reviewers say about their response time?
Yes, they provide emergency services, including emergency furnace and AC repairs. Reviewers highlight their quick response times, often receiving service within hours of their call, which has been crucial during urgent situations.
Can I get annual maintenance for my HVAC system from Quality Air Heating and Air Conditioning?
Yes, they offer heating maintenance services such as annual furnace tune-ups, safety inspections, and filter replacements, as well as cooling maintenance services including annual AC tune-ups and safety inspections.
What types of air conditioner installations does Quality Air provide?
They offer various air conditioner installation services, including standard AC installation, ductless AC installation, and high-efficiency AC installation, ensuring options for different needs and preferences.
What are the operating hours for Quality Air Heating and Air Conditioning?
Their hours are as follows: Monday: 00:00-23:59 | Tuesday: 00:00-23:59 | Wednesday: 00:00-23:59 | Thursday: 00:00-23:59 | Friday: 00:00-23:59 | Saturday: 00:00-23:59 | Sunday: 00:00-23:59.
Does Quality Air Heating and Air Conditioning provide furnace installation services?
Yes, they offer furnace installation services, including standard furnace installation, high-efficiency furnace installation, and emergency furnace replacement, catering to various customer needs.
Where is Quality Air Heating and Air Conditioning located?