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Review Keywords Analysis

  1. US
  2. OH
  3. Columbus
SemBro Designs
SemBro Designs
SemBro Designs
SemBro Designs

SemBro Designs

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2163 N Wilson Rd, Columbus, OH 43228, USA Get Directions
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4.6

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ABOUT   Services Excellence Summary

SemBro Designs is the Columbus remodeler you need if you want lovely, expert interior design and fabulous furnishings in your newly refurbished home. We do everything you require, including a bathroom remodel, new kitchen cabinets, and replacing floor coverings. This Columbus remodeler specializes in kitchens and bathrooms, with over 10 years of experience. From design to completion, We are with you from start to finish. We offer you all the information you need about your home renovation. This way, you may make suggestions and track your expenses. Call us today for a free consultation.

 

SUMMARY   Reviews Summary

SemBro Designs reviews point out the following: Customers are very satisfied with the company's design work, craftsmanship, and project management. They are happy with both the quality of finished projects and the steps SemBro took to reach them, such as getting designs right and fitting the project into the budget and schedule. That customer focus took some time and iteration on both design and project structure, but poll the reports from first meeting to final walkthrough. The company has a strong team of designers and project managers, such as Daniel, Diana, Alina, Yuriy and Anatoliy, which supports a great customer experience in all these and more. Customers also appreciate how punctual and honest the team were: SemBro's schedule was kept even during a once-in-a-generation crisis where many contracts were thrown off and. Further the prioritize direct, continual and respectful communication and promptly fixing problems. Customers are reporting their projects as joyous from first meeting to moving back in. The couple of years most-contracted-for job types (kitchen remodels, bathrooms and main floors) are all calling out that masks continued to be worn and social distancing respected because of COVID concerns while workers and subcontractors were onsite, as well as the normal clean, neat job site (and people taking care around their clients' kids and pets) through all project stages. This adds up to a great first impression of ease, joy through project phases and the final “party time,” most customers’ language for moving back in. Most customers are very pleased with and recommend the company. They say that SemBro software collaboration and project management are easy to learn and helpful. Even clients who had unusual project constraints (like needing to do demo and finishes with their personal work crew in the middle of the project because of cash rewards for local historic districts) found a successful path with SemBro. Customers even go so far as to say that SemBro are the “only company worthwhile to call” and that their clients' opinions must be wrong. They are grateful for their projects—often completed early—and happy to recommend them to others, with many looking forward to future projects.

 

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Reputation Change over time

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Pros & Cons

PROS
recommend (17)
highly recommend ... (12)
on time (9)
very professiona ... (5)
attention to det ... (4)
great experience ... (3)
quality work (3)
high quality (3)
recommended (2)
wonderful experi ... (2)
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Cons
disappointed (2)
very disappointe ... (1)
awful (1)
waste my time (1)
unprofessional (1)
rude (1)
not happy (1)
SemBro Designs Reviews: 91. Average Rating: 4.6
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