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SHAFER AUTO GROUP

100 reviews

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Open 9:00 AM-7:00 PM now

3880 Lockbourne Rd, Columbus, OH 43207, USA Get Directions

car financing Best Car Loans in United States Best Car Loans in Ohio

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4.6

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Service	Sub Service	Average Price Range
Vehicle Sales	New Car Sales	$20,000 - $50,000 Call to Book
	Used Car Sales	$5,000 - $30,000 Call to Book
	Luxury Car Sales	$30,000 - $100,000 Call to Book
Financing Options	In-House Financing	Varies based on credit Call to Book
	Loan Assistance	Varies based on lender Call to Book
	Credit Application Assistance	Free Call to Book
Trade-In Services	Vehicle Appraisal	Free Call to Book
	Trade-In Negotiation	Varies Call to Book
	Trade-In Purchase	$5,000 - $30,000 Call to Book
Vehicle Maintenance	Oil Change	$30 - $70 Call to Book
	Tire Installation	$100 - $300 Call to Book
	Brake Service	$150 - $400 Call to Book
Extended Warranties	Powertrain Warranty	$1,000 - $2,500 Call to Book
	Comprehensive Warranty	$1,500 - $3,500 Call to Book
	Warranty for Pre-Owned Cars	$800 - $2,000 Call to Book
Vehicle Delivery	Local Delivery Service	$50 - $150 Call to Book
	Out-of-State Delivery	$200 - $600 Call to Book
Online Vehicle Shopping	Virtual Tours	Free Call to Book
	Online Financing Applications	Free Call to Book
Customer Service Assistance	Post-Purchase Support	Free Call to Book
	Customer Feedback Programs	Free Call to Book

ABOUT Services Excellence Summary

Greetings from Shafer Auto Group! We are excited to have you in our showroom. Our dealership is dedicated to ensuring you are completely satisfied with your used car purchase. We have a wide range of second-hand vehicles to offer you. We are here to help you with any concerns you may have. Our supervisors and salespeople will be glad to guide you through this process. You can visit Shafer Auto Group with your questions. We are also just a phone call or an email away. Our top priority is to make sure that your used car buying process is an enjoyable one. We are a Better Business Bureau member and are committed to exceptional customer service. Please complete the short financing application form to apply for Shafer Auto Group vehicle financing. One of our friendly finance experts will respond quickly to ensure you are never left in the dark. We keep your information confidential. Shafer Auto Group maintains and respects the privacy of your data and will not sell or rent it to a third party.

SUMMARY Reviews Summary

Shafer Auto Group reviews are highly positive. Many customers praised the personalized service and hardworking salespeople like Sarah, Mo, and Rick. The buyers express comfort, as salespeople appeared to put them first throughout the transaction, offering assistance, make recommendations and sharing more information regarding the purchase. The low prices and wide selection create a good car shopping experience. The customers appreciate the fast transaction, while the selections increase consumer options and information access. Great prices, service, and inventory mean satisfied customers recommend the dealership to potential buyers. On delivery, the vehicle was like brand-new, which will create confidence in the dealer for future sales. Indeed, the person treated me. In conclusion, they seem to enjoy their work, and customers can trust their good vehicle selection, low pricing, and the team that always does the best to help you. The reviews are overwhelmingly positive, with the most reviewers saying that they would return to Shafer Group Auto.