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Review Keywords Analysis

  1. US
  2. OH
  3. Columbus
Solid Insurance
Solid Insurance
Solid Insurance

Solid Insurance

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986 Morse Rd, Columbus, OH 43229, USA Get Directions
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4.3

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ABOUT   Services Excellence Summary

Auto insurance comes in two forms: liability and comprehensive coverage. The former covers what the insured driver pays out to others they have harmed, while the latter covers what the driver's car loses. Ohio's minimum required coverage is liability, covering both the driver and their vehicle. Comprehensive coverage covers losses as a result of fire, theft, or other accidents not caused by a collision. If something hits the car, as in a collision, collision insurance covers repair costs. If the driver exhibits malice, deliberate injury, or otherwise causes extreme damage, they may be liable for the difference in the damages between the insurance and the value of the car. Other coverages may be available, including medical and car rental coverages that can be combined. It can be a long, involved process to acquire auto insurance. Save time and effort by allowing us to handle all of that. We locate top-rated insurers to assist you. Licensed agents, we are there to assist you in finding the best coverage for you at an affordable price. We are there for you from the start, assisting you with your policies and their claims or payments, as well as updating the policy. Whatever your auto insurance needs, we want to ensure that you are safe everywhere you go.

 

SUMMARY   Reviews Summary

In general, the reviews provided are overwhelmingly positive and compliment customer service representatives extensively. Customers specifically mentioned employees like Steve , Eli , Jeff , and Sarah, who they said were incredibly helpful, their names are mostly mentioned because everyone admired how they do they job. The customer service for the company's agents name all the time. Multiple reviews commented that he made them feel comfortable and provided good information. Excellent and caring customer service was consistent throughout the comments. Many of people left reviews talking about how the agents or different staff members were helpful and that. Most of the clients mentioned the fact that these men helped them save money. The reviews built trust in the company and show the company's will to address inquiries from their customers. It is a system may be some challenges, but the company agents still work to ensure that every customer is conveyed without undue delay. Steve, in particular, was mentioned in the reviews as being attentive and professional and they were very happy for him. In conclusion, Steve and Solid insurance have great reviews from the experience many customers had, especially with Steve's unending help and care, and the company should get more customers coming in.

 

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Reputation Change over time

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Pros & Cons

PROS
recommend (8)
highly recommend ... (6)
very helpful (3)
affordable (3)
great place (2)
great service (2)
best experience (2)
very knowledgeab ... (1)
great customer s ... (1)
easy to work wit ... (1)
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Cons
disrespectful (1)
disappointed (1)
so disappointed (1)
unprofessional (1)
expensive (1)
Solid Insurance Reviews: 81. Average Rating: 4.3
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