Quick serviceGreat communicationResponsive staffOpportunities for clientsEfficient officePersonalized serviceKnowledgeable staffFair pricingClaims assistanceProblem-solving support
About this business
Sylvia A. Garrett Agency, LLC is a team of independent licensed insurance agents that are dedicated to serving Ohio families and businesses. The agency prides itself on the ability to offer tailored insurance policies that meet the individual needs and budgets of its clients. Our staff loves working with clients and creating custom insurance policies. We were established in 1967, and we have been known for our excellent customer service. Our complete line of insurance products and services includes life, home, auto, business and commercial, rental property, and more. Besides, the Sylvia A. Garrett agency is passionate about giving back to the local community through support for local charities and non-profits. We are dedicated to making the world a better place, one neighborhood at a time.
Reviews Summary
The Sylvia Garrett Agency is acclaimed in reviewers' statements. Positive comments were made about the agency's customer service, support from the team, and willingness to go the extra mile. The agency offered a personalized experience and often exceeded customers' expectations. The team had front-line staff like Michael, who provided prompt resolution to customer queries, which some were unsure of in the past. The agency's ability to navigate challenging situations, such as working with insurers to negotiate claims, was exceptional. Furthermore, Sylvia received accolades for her leadership and customer-first mentality, which boosted the agency's drive to offer responsive, high-quality services. Clients recommended the Sylvia Garrett Agency, praising the agency for its personalized services, fast resolving, and overall care.',
'Clients liked working with the agency, with a few reviewing the company favorably.'
Frequently asked questions
7 questions
What do clients say about the service at Sylvia A. Garrett Agency, LLC?
Clients frequently praise the agency for its excellent customer service, responsiveness, and thoroughness in handling policy changes and claims. Many mention the staff's dedication and personalized support, highlighting their positive experiences during complex situations.
Does Sylvia A. Garrett Agency, LLC offer claims assistance, and how do customers feel about it?
Yes, they provide claims assistance, including free claims review and policy benefit explanation. Customers have expressed satisfaction with the agency's support during claims, noting the team's thoroughness and helpfulness in navigating the claims process.
What types of life insurance does Sylvia A. Garrett Agency, LLC offer?
They offer various life insurance options, including Term Life Insurance, Whole Life Insurance, and Universal Life Insurance. This variety allows clients to choose policies that best fit their needs and budgets.
What are the operating hours for Sylvia A. Garrett Agency, LLC?
Their hours are as follows: Monday: 9:00 AM-5:00 PM, Tuesday: 9:00 AM-5:00 PM, Wednesday: 9:00 AM-5:00 PM, Thursday: 9:00 AM-5:00 PM, Friday: 9:00 AM-3:00 PM, Saturday: Closed, Sunday: Closed.
Can I get auto insurance through Sylvia A. Garrett Agency, LLC, and what do customers think about their service?
Yes, they provide auto insurance options, including Comprehensive, Liability, and Collision Coverage. Customers appreciate the agency's quick and friendly service, often mentioning the staff's commitment to resolving issues efficiently.
What kind of home insurance policies are available at Sylvia A. Garrett Agency, LLC?
The agency offers several home insurance options, including Homeowners Insurance, Renters Insurance, and Flood Insurance. This range helps cater to the diverse needs of clients in Columbus.