Thompson Building Associates has been proudly serving Columbus and surrounding communities since 1978. Our family-owned and operated company provides 24/7 support for all disasters, including water, fire, storm, or mold. Reconstruction and remodeling work is also available. All insurance companies are accepted, and we are on the preferred vendor list of major corporations. Thompson Building Associates is IICRC-certified (since 1991) and fully licensed, insured, and bonded.
Reviews Summary
It is apparent that Thompson Associates has a strong record of positive client feedback. Most customers are extremely satisfied with the assigned staff. Good communication between workers and clients is crucial. Project assessments were carried out by all team participants and transparently followed up with clients. The timeliness of their work was consistent from the reviews where they delivered quality work on time. They confirmed that the cleanup was done thoroughly, and the company provides real-time updates to clients. Solicitation for client feedback facilitated opinion on the progress and performance of the staff. High-quality is the most consistent review, with samples commended mostly because of the professional staff. The company is reliable. Work comes promptly with various reviews praising the team for completing their endeavours on time. Compatibility with clients was a significant highlight, with many praising the staff for being considerate and dependable. All customer reviews ensure that the Thompson company staff completed their work in compliance with company policies.
Frequently asked questions
7 questions
What do Thompson Building Associates clients say about the work?
Clients frequently praise the team's professionalism, punctuality, and thoroughness. Reviewers highlight the respectful nature of staff like Dominique and Greg, and the quality of work done in both water damage restoration and remodeling projects.
Does Thompson Building Associates handle water damage restoration in Columbus?
Yes, they offer comprehensive water damage restoration services, including water extraction, drying and dehumidification, and mold remediation. Their team is IICRC-certified and has extensive experience in restoring homes after water damage.
Can I get emergency restoration services from Thompson Building Associates?
Yes, they provide 24/7 emergency services for disasters such as water, fire, storm, or mold damage. Reviewers appreciate their quick response times and effective communication during urgent situations.
What are the hours of operation for Thompson Building Associates?
What types of remodeling services does Thompson Building Associates offer?
They provide kitchen remodeling, bathroom remodeling, and basement remodeling services. Reviewers have noted the team's efficiency and quality in completing these projects, often exceeding expectations.
Who leads the restoration and remodeling projects at Thompson Building Associates?
The team is family-owned and operated, with a strong emphasis on customer satisfaction and quality work. Their experience since 1978 contributes to their expertise in restoration and remodeling.
I want to Warn people what Thompson did to my family! After being hit by a tornado. They put up two 2ftx2ft pieces of plastic and then sent a bill for $900.00 . After many attempts They will not respond and try to justify how two pieces of plastic can be worth $900 storm chasers is all they are taking advantage of people in their time of need. REMEMBER ( you have been warned) . Pataskala Ohio
I received poor customer service and didn’t feel respected or valued as a customer. I had a person come into my home who not only had negative things to say about the company he was there working for but was caught on my doorbell camera talking poorly about me. I was very disappointed since this business was recommended to me by my insurance company.