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Review Keywords Analysis

  1. US
  2. OH
  3. Columbus
Thompson Building Associates
Thompson Building Associates
Thompson Building Associates
Thompson Building Associates

Thompson Building Associates

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Open  00:00-23:59 now
3333 Refugee Rd, Columbus, OH 43232, USA Get Directions
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4.8
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Service Sub Service Average Price Range (USD)
Water Damage Restoration Water Extraction
$100 - $300 Call to Book
Drying and Dehumidification
$150 - $400 Call to Book
Mold Remediation
$500 - $1500 Call to Book
Fire Damage Restoration Smoke Damage Cleanup
$200 - $600 Call to Book
Soot Removal
$300 - $800 Call to Book
Structural Repairs
$1000 - $5000 Call to Book
Roofing Services Tarp Repair
$200 - $500 Call to Book
Roof Replacement
$5000 - $15000 Call to Book
Roof Inspection
$100 - $300 Call to Book
Remodeling Services Kitchen Remodeling
$15000 - $50000 Call to Book
Bathroom Remodeling
$10000 - $30000 Call to Book
Basement Remodeling
$15000 - $35000 Call to Book
Carpentry Services Cabinet Installation
$3000 - $10000 Call to Book
Trim and Molding Installation
$500 - $2000 Call to Book
Floor Installation
$2000 - $5000 Call to Book
ABOUT   Services Excellence Summary

Thompson Building Associates has been proudly serving Columbus and surrounding communities since 1978. Our family-owned and operated company provides 24/7 support for all disasters, including water, fire, storm, or mold. Reconstruction and remodeling work is also available. All insurance companies are accepted, and we are on the preferred vendor list of major corporations. Thompson Building Associates is IICRC-certified (since 1991) and fully licensed, insured, and bonded.

 

SUMMARY   Reviews Summary

It is apparent that Thompson Associates has a strong record of positive client feedback. Most customers are extremely satisfied with the assigned staff. Good communication between workers and clients is crucial. Project assessments were carried out by all team participants and transparently followed up with clients. The timeliness of their work was consistent from the reviews where they delivered quality work on time. They confirmed that the cleanup was done thoroughly, and the company provides real-time updates to clients. Solicitation for client feedback facilitated opinion on the progress and performance of the staff. High-quality is the most consistent review, with samples commended mostly because of the professional staff. The company is reliable. Work comes promptly with various reviews praising the team for completing their endeavours on time. Compatibility with clients was a significant highlight, with many praising the staff for being considerate and dependable. All customer reviews ensure that the Thompson company staff completed their work in compliance with company policies.

 

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Cissy left a 2 star review
★★☆☆☆
On TrustAnalytica
Jan 31
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Pros & Cons

PROS
recommend (21)
highly recommend ... (13)
very professiona ... (10)
on time (8)
great job (7)
recommended (2)
well done (2)
very friendly (2)
amazing job (2)
attention to det ... (2)
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Thompson Building Associates Reviews: 100. Average Rating: 4.8

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I received poor customer service and didn’t feel respected or valued as a customer. I had a person come into my home who not only had negative things to say about the company he was there working for but was caught on my doorbell camera talking poorly about me. I was very disappointed since this business was recommended to me by my insurance company.
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Cissy left a 2 star review
★★☆☆☆
On TrustAnalytica
2 years ago
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