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Thompson Building Associates

Name: Thompson Building Associates
Address: Columbus, US
Telephone: +16146658577
Rating: 4.7451

101 reviews

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+16146658577

Open 00:00-23:59 now

3333 Refugee Rd, Columbus, OH 43232, USA Get Directions

water damage restoration service Best Water Damage Restoration Services in United States Best Water Damage Restoration Services in Ohio

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ABOUT Services Excellence Summary

Thompson Building Associates has been proudly serving Columbus and surrounding communities since 1978. Our family-owned and operated company provides 24/7 support for all disasters, including water, fire, storm, or mold. Reconstruction and remodeling work is also available. All insurance companies are accepted, and we are on the preferred vendor list of major corporations. Thompson Building Associates is IICRC-certified (since 1991) and fully licensed, insured, and bonded.

SUMMARY Reviews Summary

It is apparent that Thompson Associates has a strong record of positive client feedback. Most customers are extremely satisfied with the assigned staff. Good communication between workers and clients is crucial. Project assessments were carried out by all team participants and transparently followed up with clients. The timeliness of their work was consistent from the reviews where they delivered quality work on time. They confirmed that the cleanup was done thoroughly, and the company provides real-time updates to clients. Solicitation for client feedback facilitated opinion on the progress and performance of the staff. High-quality is the most consistent review, with samples commended mostly because of the professional staff. The company is reliable. Work comes promptly with various reviews praising the team for completing their endeavours on time. Compatibility with clients was a significant highlight, with many praising the staff for being considerate and dependable. All customer reviews ensure that the Thompson company staff completed their work in compliance with company policies.

Cissy left a 2 star review

★★☆☆☆

On TrustAnalytica

Jan 31

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Reputation Change over time

Pros & Cons

PROS

recommend (21)

highly recommend ... (13)

very professiona ... (10)

on time (8)

great job (7)

recommended (2)

well done (2)

very friendly (2)

amazing job (2)

attention to det ... (2)

Cons

rude (2)

horrible custome ... (1)

horrible (1)

unprofessional (1)

wasting my time (1)

poor customer se ... (1)