Excellent customer serviceGreat pricesHelpful salespeopleFriendly staffHonest pricingFamily-run businessWillingness to helpVariety of carsFamily atmosphereHelp with budget
About this business
At Prince Auto Sales & More LLC, our sales department is customer-centric. We listen to the customer to assess their car needs and funds. Our sales team will work diligently to secure the vehicle you want. We provide a car history report for all cars on our lot. Prince Auto Sales & More LLC combines a large selection of used vehicles with excellent customer service. We have a car that meets your needs, whether it has cup holders or pulling power. Our inventory includes a wide range of high-quality, low-mileage cars, trucks, and SUVs at a cost that fits nearly any budget.
Reviews Summary
Louisa, These reviews are overwhelmingly positive, with many customers praising the honesty of the sales staff and their willingness to work with buyers. Most of the customers have praised the family atmosphere, and it is a family-run business. The customer service and the treatment by the staff were also lauded, with several clients saying they would return to purchase a second vehicle after the positive experience. High-quality, reliable vehicles were also mentioned, making it clear that everyone who buys from the dealership is advised and provided the needed information. This sense of trust and openness attracted many customers, as noted under one review. Many site visitors said they would recommend family businesses. Many people pointed to the excellent customer service they experienced here and also providing car maintenance and detailing. However, the customer experiences may change, as with all businesses. Considering the one review given on the business Google listing page, the customer gave it a 1-star rating, stating that the car they purchased needed constant repair shortly after the warranty expired. Additionally, the customer states that they have paid for adjustments that did not fix the problem. The customer felt deceived and lied to by management were surprised to find the vehicle was riddled with issues after only a few years of purchase.
Frequently asked questions
6 questions
What do clients say about the customer service at Prince Auto Sales & More?
Clients frequently praise the friendly and honest customer service at Prince Auto Sales & More. Reviewers highlight the team's willingness to work with individual needs and their genuine interest in helping customers find the right vehicle.
Does Prince Auto Sales & More offer towing services, and what do customers say about them?
Yes, they provide local towing, long-distance towing, and emergency towing services. Customers appreciate the team's responsiveness and the quality of service, often mentioning their reliability in urgent situations.
Can I get my vehicle detailed at Prince Auto Sales & More?
Yes, they offer auto detailing services, including interior cleaning, exterior wash, and full detailing, ensuring your vehicle looks its best.
What types of vehicles can I purchase at Prince Auto Sales & More?
They specialize in vehicle sales, offering a range of used cars, vans, and SUVs, catering to various budgets and preferences.
What do customers say about the vehicle repair services at Prince Auto Sales & More?
Reviewers mention that the repair services, including oil changes, brake service, and transmission repair, are handled with professionalism and care, contributing to a positive overall experience.