Humor on holdCustomer engagementCreativityProfessionalismProduction qualityEasy to work withFresh messagingPositive customer feedbackTime-saving service
About this business
Customer feedback summary: I can't thank you enough for being so AMAZING! Our experience with BusinessVoice has been nothing but positive. From the sales/management to the creative to the talent, all teams have been a pleasure to work with. We chose Humor on Hold, which I wasn't sure would work for the type of service we provide. i was wrong. We've had nothing but compliments after putting our customers on a brief hold. Some have even asked to be put back on hold to hear more (yes, it's true!). Rest assured, your messaging can be as on point or off the wall as you are comfortable with. I would encourage you to allow the writers tap into their creative juices. You won't be sorry...I can attest that your on hold messaging WILL be a topic on conversation with your customers whenever you come back on the line with them. Don't allow your on hold messaging to be boring! Make it exciting and fun. Your customers will LOVE it! Business Voice ROCKS!!Highly recommend their 'Humor on Hold'. Our customers love it!Business Voice provides our on-hold messaging. Daniel is hilarious, he keeps our messaging fresh and funny. Adding humor to our messaging really helps to keep our members in a positive mood even on busy days when they might have a longer hold time.We've used BusinessVoice for over five years to create noteworthy on-hold tracks for our customers to hear. We were tired of recording the same old boring messages, but now we get new messages created three times/year and the creativity and production quality is tops! We get positive comments all the time from customers sharing how funny and entertaining our scripts are. I highly recommend Business Voice!Cassandra and the BusinessVoice team have been exceptional to work with over the years! The level of creativity and professionalism they bring to each Humor On Hold project continues to exceed my expectations. Thank you BusinessVoice team for delivering great service! I highly recommend this company for your On Hold Marketing needs.The Humor on Hold content created by BusinessVoice is simply outstanding! We get customers who call and ASK to be put on hold so they can hear the rest of the production! The clever humor that Scott and his team create, engineer and produce can't be beat. I've been a customer for several years and I believe this enhances our image. I laugh so hard when Scott sends me a script over and I hardly even suggest an edit. They are so professional and easy to worth with it's refreshing. If you want to seperate yourself from the others partner with BusinessVoice to make that happen!We were looking for a fun way to keep our customers entertained while they're on hold,...
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Frequently asked questions
6 questions
What do BusinessVoice clients say about the work?
Clients consistently praise the creativity and professionalism of the BusinessVoice team, especially highlighting the engaging Humor on Hold service that entertains customers and enhances their experience. Reviewers mention the team's ability to deliver fresh and funny content regularly.
Does BusinessVoice provide on hold messaging, and what do customers think about it?
Yes, they offer Humor on Hold, Creative Script Writing, and Production Quality Engineering. Customers have expressed delight in the humor and creativity, noting that their clients often ask to be put on hold just to hear more.
How does BusinessVoice ensure customer engagement?
They provide tailored messaging, seasonal updates, and feedback messaging to enhance customer engagement. Reviewers have noted that these strategies contribute positively to their overall customer interactions.
Can I expect creativity in the messaging from BusinessVoice?
Absolutely. Reviewers frequently commend the team's creativity, particularly in their Humor on Hold projects, which often exceed expectations and keep the content fresh and entertaining.
What types of customer engagement solutions does BusinessVoice offer?
They provide tailored messaging, seasonal updates, and feedback messaging as part of their customer engagement solutions, aimed at enhancing the overall customer experience.