Responsive communicationProfessional staffKind and compassionateThorough case handlingExcellent teamworkTrustworthy adviceProactive solutionsKnowledgeable attorneysGreat client experienceEfficient case management
About this business
At Graves McLain PLLC, a Tulsa-based law firm, we have an excellent reputation and have handled many serious injury cases. Our firm handles cases that involve medical negligence, car accidents, nursing home abuse, brain injuries, and more. You don't have to be rich to get excellent legal representation. We generally accept all cases on a contingency fee basis. This fee means you do not pay us anything upfront. We will only get paid if we win your case. If we are unable to recover any money in your case, you do not owe us anything. We also cover all the costs involved in your case.
Reviews Summary
The reviews reveal high levels of client satisfaction with Graves McLain, particularly with Amy, Carla, and Chad. Multiple clients praised the firm's empathy, commitment to customer service, and expeditious communication. Clients commended the care and support they received and stated the legal team – including Rachel and Shea – provided explanations and reassurance. Even when a matter arose that was beyond the firm's focus, the review attested to the resourceful team's support from first call to resolution, which demonstrates the quality of customer service. One review noted the upbeat mood in the office and the difficulty of the client's problems but wanted to suggest that Graves need a Nintendo Switch for the waiting room. Many reviews praised the attorneys for their professionalism and dedication to getting the best resolution possible. The Graves' law firm appears to be a company that customers trust, and they work extra hard to ensure clients are happy, as this client stated Graves cares.
Frequently asked questions
6 questions
What do Graves McLain PLLC clients say about the work?
Clients frequently praise the team for their compassion, professionalism, and effective communication. Reviewers highlight specific staff like Karla and Melissa for their helpfulness and support throughout the legal process, making clients feel valued and understood.
Does Graves McLain PLLC offer free consultations for personal injury cases?
Yes, Graves McLain PLLC operates on a contingency fee basis, meaning you owe nothing unless they recover money on your behalf. This approach allows clients to access quality legal representation without upfront costs.
What types of cases does this practice handle?
Graves McLain PLLC specializes in personal injury law, including car accident claims, slip and fall cases, and medical malpractice claims. They also provide legal consultations, insurance claim assistance, legal representation, and document preparation.
Can I get help with filing insurance claims at Graves McLain PLLC?
Yes, they offer insurance claim assistance, including claim filing support, claim negotiation, and appealing denied claims. This service is designed to help clients navigate the complexities of insurance processes effectively.
How does Graves McLain PLLC support clients during their cases?
The firm is known for its attentive and proactive approach, with staff frequently praised for their kindness and thorough communication. Many clients express appreciation for the team's willingness to address questions and provide reassurance throughout the process.