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Review Keywords Analysis

  1. US
  2. OR
  3. Medford
Brad Linnell - State Farm Insurance Agent

Brad Linnell - State Farm Insurance Agent

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Open 8:30 AM-5:00 PM now
1325 Center Dr #102, Medford, OR 97501, USA Get Directions

4.8

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ABOUT   Services Excellence Summary

I have been a State Farm Agent in the Rogue Valley for 11 years (since 2010). I am licensed in Oregon, California, Nevada, Idaho, and Washington. My team is thrilled to answer your questions and help with your insurance needs! Being a part of the Rogue Valley defines me. I have the opportunity to interact and be involved with our community. In September of 2020, we lost our office located in Phoenix, OR to the Alameda Fire. Our hearts were broken for the community that we loved so dearly. During this very challenging time for our community, we were able to extend a helping hand and assist our neighbors as we all journeyed through the process of such a great loss. We moved into our new office in Medford, OR and began rebuilding right along with our community.

 

SUMMARY   Reviews Summary

The reviews come from clients who have excellent feedback after using State Farm insurance. Most reviews are for Nicole, a customer service rep. Consumers mark her as pleasant and supportive several times for her services. According to one customer, her efforts to assist in finding the perfect policy were appreciated. The office customer care team has also proven efficient over the years. A review for Brad states that he is effective as an insurance provider. Nicole was also able to show a resident how shifting from other states could save them money on coverage. Nicole educated the customer on additional savings and helped them at different times. Lastly, clients share that customer service is reliable, they are always in need, and their benefits are numerous. A review says that the team is the best, and Sharon is an officer that many individuals enjoy working with. A client also feels that the moments when insurance was purchased were chaotic. The firm manages to be best with great help and a gentle approach. All clients recommend the company's services.

 

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Reputation Change over time

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Pros & Cons

PROS
very helpful (15)
recommend (11)
helped me (7)
very friendly (4)
highly recommend ... (4)
very knowledgeab ... (3)
very professiona ... (3)
helpful and frie ... (3)
extremely helpfu ... (3)
amazing customer ... (2)
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Cons
delayed (1)
not recommend (1)
unprofessional (1)
awful (1)
Brad Linnell - State Farm Insurance Agent Reviews: 101. Average Rating: 4.8
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