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DoveLewis Veterinary Emergency & Specialty Hospital

Name: DoveLewis Veterinary Emergency & Specialty Hospital
Address: Portland, US
Telephone: +15032287281
Rating: 3.6952

105 reviews

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+15032287281

Open 00:00-23:59 now

1945 NW Pettygrove St, Portland, OR 97209, USA Get Directions

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ABOUT Services Excellence Summary

Organization: DoveLewis Veterinary Emergency & Specialty Hospital Description: DoveLewis is a 24/7 nonprofit emergency & specialty animal hospital in Portland, OR. Whether it’s a sudden illness, unexpected injury, or simply seeking professional advice, our dedicated teams are here to help your pet whenever you’re concerned - no matter the hour. Our wide range of services consists of emergency and critical care; and specialty departments including surgery, neurology, cardiology, internal medicine, and radiology.

SUMMARY Reviews Summary

Dove Lewis reviews across the board highlight an institution that is compassionately caring and professional in animal distress, especially in emergency situations. The facility staff provide unceasing care and comfort by covering the physical, emotional, and spiritual needs of both the pet and its owners. Moreover, clients express their gratitude and comfort in the understanding and respect they felt while making difficult choices, such as considering euthanasia and were often surprised by the direct and transparent pricing in emergency situations. Some reviews further note that in challenging circumstances, while they were advised but without pressure, people appreciated the information and the choices they had about end-of-life decisions. Clients appreciated the time, nor reactivity and respect that vouchers for grief and mourning throughout these processes and reported that the facilities in themselves inclusive spaces that facilitate open discussion and decision support. Many clients report that despite entering Dove Lewis in a state of grief and distress, even during the visit, the staff properly cared for and put them on the path to distress recovery after the crisis has passed.

John Doe left a 5 star review

★★★★★

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Reputation Change over time

Pros & Cons

PROS

recommend (11)

highly recommend ... (4)

recommended (3)

best experience (3)

very kind (3)

very comfortable ... (2)

great experience ... (2)

very helpful (2)

very professiona ... (2)

comprehensive (1)

Cons

horrible (5)

rude (2)

awful (2)

expensive (2)

it was expensive ... (1)

upset (1)

extreme pain (1)

too expensive (1)

does not care (1)

lack of communic ... (1)