Compassionate staffClear communicationOptions explainedKindness during griefPatient careQuick serviceFinancial aid assistanceCompetitive pricingComfortable environmentEmergency care
About this business
Organization: DoveLewis Veterinary Emergency & Specialty Hospital
Description: DoveLewis is a 24/7 nonprofit emergency & specialty animal hospital in Portland, OR. Whether it’s a sudden illness, unexpected injury, or simply seeking professional advice, our dedicated teams are here to help your pet whenever you’re concerned - no matter the hour. Our wide range of services consists of emergency and critical care; and specialty departments including surgery, neurology, cardiology, internal medicine, and radiology.
Reviews Summary
Dove Lewis reviews across the board highlight an institution that is compassionately caring and professional in animal distress, especially in emergency situations. The facility staff provide unceasing care and comfort by covering the physical, emotional, and spiritual needs of both the pet and its owners. Moreover, clients express their gratitude and comfort in the understanding and respect they felt while making difficult choices, such as considering euthanasia and were often surprised by the direct and transparent pricing in emergency situations. Some reviews further note that in challenging circumstances, while they were advised but without pressure, people appreciated the information and the choices they had about end-of-life decisions. Clients appreciated the time, nor reactivity and respect that vouchers for grief and mourning throughout these processes and reported that the facilities in themselves inclusive spaces that facilitate open discussion and decision support. Many clients report that despite entering Dove Lewis in a state of grief and distress, even during the visit, the staff properly cared for and put them on the path to distress recovery after the crisis has passed.
Frequently asked questions
7 questions
What do clients say about the care provided at DoveLewis Veterinary Emergency & Specialty Hospital?
Clients frequently praise the staff for their compassion, professionalism, and the quality of care. Many reviews highlight the kindness shown during difficult times, as well as thorough explanations of treatment options. Dr. Long and Dr. Davis are particularly noted for their attentive care.
What types of services does DoveLewis Veterinary Emergency & Specialty Hospital offer?
DoveLewis provides a range of services including Emergency Care (Emergency Consult, Diagnostic Imaging, Critical Care), Euthanasia Services (Compassionate Euthanasia, Memorial Options, Cremation Services), Surgical Services (Soft Tissue Surgery, Orthopedic Surgery, Emergency Surgery), and General Veterinary Services (Routine Check-up, Vaccination Services, Preventative Care).
What are the hours of operation for DoveLewis Veterinary Emergency & Specialty Hospital?
DoveLewis is open 24/7, with hours as follows: Monday: 00:00-23:59, Tuesday: 00:00-23:59, Wednesday: 00:00-23:59, Thursday: 00:00-23:59, Friday: 00:00-23:59, Saturday: 00:00-23:59, Sunday: 00:00-23:59.
Does DoveLewis offer any specialized services for pets in critical condition?
Yes, they provide specialized Emergency Care, including Critical Care and Diagnostic Imaging, ensuring that pets in critical condition receive immediate and comprehensive attention from their dedicated teams.
Can I expect compassionate support for end-of-life decisions at DoveLewis?
Yes, many reviews commend the compassionate euthanasia services offered at DoveLewis. Clients appreciate the sensitivity and support provided during these difficult decisions, emphasizing the respectful treatment of both pets and their owners.
What makes DoveLewis Veterinary Emergency & Specialty Hospital stand out in Portland?
DoveLewis is recognized for its 24/7 availability and nonprofit status, which allows them to focus on providing high-quality care without the pressure of profit. This commitment to animal welfare is frequently highlighted in customer reviews.
Where is DoveLewis Veterinary Emergency & Specialty Hospital located?